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What is eCDR?

eCDR provides an extensive array of reporting tools along with the flexibility needed to effectively manage and allocate telecommunications costs. It's designed to be intuitive and can be tailored to fit your unique requirements. The CDR-Data suite is supported by a variety of products that give you everything essential for overseeing your communications and personnel expenditures without requiring extra resources. CDR-Data has established a strong reputation for its commitment to client responsiveness, along with a depth of practical experience and expertise that differentiates us from competitors in the industry. Our sustained success is built on the principle of always putting our clients' needs first. Companies that bill for communication usage generally aim for two main objectives: to produce invoices promptly and to ensure their complete accuracy. With CDR-Data Bill-Back, we alleviate this responsibility by automating many time-consuming tasks and processes, resulting in clear and accurate billing for your customers. Additionally, our commitment to innovation allows us to continually improve our offerings to adapt to the changing needs of our clients, ensuring they receive the best possible service. As we look to the future, we remain dedicated to advancing our technology and processes to further streamline operations for our users.

What is Management of Things (MoT)?

Tellennium, previously referred to as telecom expense management (TEM), specializes in overseeing enterprise expenses by offering advanced technology and expertise for the efficient management of recurring telecom, mobile, and other technology expenditures. Recognized as the most popular IT solution of 2021 by AOTMP, Management of Things™ leads the charge in this sector. Our SaaS product, built on the MoT technology platform, is tailored to aid contemporary businesses in overseeing their communication network services, assets, and associated costs. This innovative solution grants TEM teams comprehensive visibility and authority over their network operations and expenditures. By streamlining automation workflows, the technology helps identify billing inaccuracies and opportunities for network optimization, ultimately resulting in significant savings in expense management for organizations. Furthermore, our MoT technology platform not only meets current TEM needs but also enhances capabilities for the 21st century, ushering in what we refer to as the Management of Things, a concept designed to adapt to the evolving landscape of enterprise resource management.

Media

Media

Integrations Supported

Oracle Fusion Cloud ERP
SAP ERP
ServiceNow
Workday Financial Management

Integrations Supported

Oracle Fusion Cloud ERP
SAP ERP
ServiceNow
Workday Financial Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CDR-Data

Company Location

United States

Company Website

www.cdrdata.com/services.htm

Company Facts

Organization Name

Tellennium

Date Founded

1999

Company Location

United States

Company Website

www.tellennium.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Expense Report

Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time Tracking
Workflow Management

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

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