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What is eCHO?

With eCHO's Truth-in-B2B-Intent, Company Velocity equips savvy B2B and Account Based Marketers to adeptly generate and rank account lists informed by intent and engagement within their technology ecosystems. Given the prolonged nature of the B2B Sales Cycle, it becomes paramount for Sales and Marketing teams to collaborate seamlessly, facilitating interactions across various departments. Moreover, effective decisions regarding which accounts and locations to engage must be made judiciously to maximize impact. Surely, a more efficient method to navigate this process must exist. Envision the ability to connect with your customers before they contemplate leaving and reaching out to prospective clients before they consider your competitors. This is exactly where eCHO's Truth-in-B2B-Intent shines, providing the predictive insights needed through topic Velocity, enabling you to prioritize accounts for engagement effectively and consequently shorten the overall sales cycle. By correlating your CRM data with intent signals, eCHO Truth-in-B2B-Intent produces invaluable predictive insights that can revolutionize your marketing tactics. This cutting-edge approach not only refines your decision-making process but also fosters deeper, more impactful interactions with your target audience, ultimately leading to enhanced business relationships and increased sales opportunities.

What is Echo AI?

Echo AI emerges as the forefront leader in conversation intelligence technology, fundamentally driven by generative AI, and transforms every customer interaction into valuable insights that drive business expansion. It conducts a thorough analysis of conversations across multiple communication channels with a sophistication that mirrors human comprehension, providing leaders with answers to vital strategic questions that enhance both growth and customer loyalty. Entirely constructed on generative AI principles, Echo AI seamlessly integrates with all prominent third-party and hosted large language models, continuously incorporating new advancements to ensure users benefit from the latest innovations. Users can quickly begin analyzing conversations without any prior training, or they can utilize advanced prompt-level customization to meet their specific requirements. The platform's infrastructure generates a remarkable amount of data points from millions of interactions, boasting over 95% accuracy and is meticulously crafted for large-scale enterprise applications. Furthermore, Echo AI excels in recognizing subtle intentions and retention indicators from customer dialogues, which significantly boosts its usefulness and effectiveness in shaping business strategies. This capability empowers organizations to leverage customer insights in real-time, facilitating enhanced decision-making and fostering stronger customer engagement. Ultimately, Echo AI not only streamlines communication analysis but also positions businesses to adapt swiftly to evolving customer needs and market dynamics.

Media

Media

Integrations Supported

Adobe Analytics
Amazon Connect
Amazon Web Services (AWS)
Claude
Freshdesk
Genesys Cloud CX
Google Cloud Platform
Helpshift
HubSpot CRM
Hugging Face
Le Chat
Mathstral
Meta AI
Ministral 3B
Mistral NeMo
Mistral Small
Mixtral 8x7B
NVIDIA DRIVE
NiCE CXone Mpower
Pixtral Large

Integrations Supported

Adobe Analytics
Amazon Connect
Amazon Web Services (AWS)
Claude
Freshdesk
Genesys Cloud CX
Google Cloud Platform
Helpshift
HubSpot CRM
Hugging Face
Le Chat
Mathstral
Meta AI
Ministral 3B
Mistral NeMo
Mistral Small
Mixtral 8x7B
NVIDIA DRIVE
NiCE CXone Mpower
Pixtral Large

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

180byTwo

Date Founded

2017

Company Location

United States

Company Website

180bytwo.com

Company Facts

Organization Name

Echo AI

Company Location

United States

Company Website

www.echoai.com

Categories and Features

Buyer Intent

B2B Lead Generation
CRM Integration
Channel Attribution
Competitor Analysis
Content Marketing
Customer Journey Mapping
Customer Profiles
Intent Data
Lead Notifications
Lead Scoring

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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