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What is eCard Transactions?

Our state-of-the-art AI and machine learning systems thoroughly evaluate a vast array of payments over time, enabling us to develop sophisticated algorithms that are continuously refined and improved. This progressive approach ensures effective payment recovery, boasting remarkable recovery rates that can reach as high as 90%. By harnessing the combined capabilities of AI and ML, we provide our clients with unmatched recovery solutions that not only boost their cash flow but also mitigate the impact of failed payments. Furthermore, we automate the updating process for expired, lost, or stolen cards, guaranteeing that card information is refreshed in real time without disrupting member experience. This pioneering method not only reduces involuntary churn but also significantly lowers the occurrence of payment failures, positioning eCard as a vital asset for maintaining financial stability. Our ultimate aim is to cultivate a seamless experience that strengthens the bond between our clients and their customers, ensuring satisfaction on both ends. We believe that a streamlined payment process can lead to increased loyalty and long-term success for all parties involved.

What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

Media

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Media

Integrations Supported

Integrations Supported

Braintree
Checkout Champ
Inveterate
Loop
Ordergroove
Recharge
Recurly
Rivo
Seal Subscriptions
Shopify
Skio
Smartrr
Stay AI
Stripe

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

eCard Transactions

Date Founded

2009

Company Location

United States

Company Website

www.ecardtransactions.com

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Categories and Features

Payment Processing

Not specified

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

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