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What is eCase?

eCase offers an all-encompassing solution for case management within the UK's public sector, catering to central and local governments, as well as various arms-length entities such as police departments and NHS trusts. Utilizing eCase, your team can easily log and manage an array of correspondence related to different cases from one integrated platform. It adeptly brings together various types of communications, including Parliamentary Questions (PQs), Ministerial Correspondence (MCs), Freedom of Information requests (FOIs), and other essential documents such as complaints, compliments, Data Protection Act requests (DPAs/SARs), and communications for Cabinet Committees. This efficient, streamlined system empowers your team to handle cases with greater speed, effectiveness, and consistency. The user-friendly, online, end-to-end features of eCase promote accessibility, while the ECO Programme highlights the crucial roles of individuals and processes in driving meaningful change. Our knowledgeable ECO Team brings extensive expertise in managing public sector correspondence, ensuring that you can adopt industry best practices seamlessly. We also place a strong emphasis on engaging stakeholders to ensure that all parties involved understand the benefits of our service for improved case management outcomes. By implementing eCase, your organization can significantly boost operational efficiency while simultaneously elevating the quality of public service delivery to the community. Ultimately, this leads to a more responsive and accountable public sector.

What is Spillman Flex Records?

A multitude of agencies nationwide rely on the all-encompassing records management system offered by Spillman Flex. By utilizing a cohesive, centralized database, Flex provides critical insights that your agency needs quickly and accurately, facilitated by its integrated police records management software. This innovative solution simplifies the initial data entry process, ensuring that all details remain accurate and up-to-date during both investigation and reporting stages. Spillman Flex Records allows you to eliminate duplicate entries and ineffective databases by merging all record types—such as individuals, vehicles, properties, and incidents—into a single, centralized repository. This integration not only reduces the need to log into multiple platforms for redundant data entry but also saves your team considerable time. As a result, this increased efficiency empowers your agency to dedicate more resources to community service while minimizing the burden of administrative tasks. With such a streamlined approach, agencies can enhance their operational effectiveness and responsiveness to public needs.

Media

Media

Integrations Supported

LegalEdge

Integrations Supported

LegalEdge

API Availability

Has API

API Availability

Has API

Pricing Information

$900.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fivium

Date Founded

2006

Company Location

United Kingdom

Company Website

www.fivium.co.uk/services/ecase

Company Facts

Organization Name

Motorola Solutions

Date Founded

2011

Company Location

United States

Company Website

www.motorolasolutions.com/en_us/products/command-center-software/records-and-evidence-management.html

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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