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What is eCase Investigations?

eCase® Investigations optimizes the management and reporting of the entire lifecycle of Inspector General investigations, from the initial receipt of hotline complaints to the resolution of cases. By incorporating tailored workflows, regulations, and reports that align with the OIG investigative framework, it significantly improves efficiency, accountability, and transparency within the organization. Moreover, its operation on the adaptable eCase Platform allows investigators to modify their strategies in response to changing needs. This centralized system consolidates all investigative activities of the Inspector General into one coherent platform. Its advanced data model not only links cases but also uncovers complex relationships among individuals, locations, and items involved in investigations. Both standard and customizable reporting features provide detailed insights into procedural data. Furthermore, role-specific dashboards enable quick access to essential performance metrics, while established workflows and regulations ensure compliance with inspector general standards and guidelines. In essence, this comprehensive approach not only streamlines the investigative process but also enhances the overall effectiveness and integrity of the investigations conducted. This ability to adapt and evolve with the needs of the organization further strengthens the impact and reliability of eCase Investigations.

What is LexisNexis Trail Tracker?

LexisNexis® Trail Tracker™ equips investigators with the tools needed to develop case strategies, outline essential actions, record observations, set alerts, and manage documentation. This innovative platform improves workflows by offering capabilities such as monitoring the progress of cases, tracking referral insights, assigning claims to appropriate departments for evaluation, and effectively distributing cases among investigators to optimize their workloads. Furthermore, Trail Tracker™ acts as a crucial resource for the management of Special Investigations Units (SIUs), allowing for the evaluation of investigator performance across various cases, monitoring recoveries and savings, and producing comprehensive reports on unit activities. By unifying all relevant information within a single platform, it enhances both efficiency and consistency in the investigative process. This holistic strategy not only refines operational procedures but also fosters improved collaboration among team members, ensuring that all aspects of each case are handled seamlessly. Through these capabilities, Trail Tracker™ ultimately supports the pursuit of justice and accountability.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OPEXUS

Date Founded

1988

Company Location

United States

Company Website

www.ains.com/investigations/

Company Facts

Organization Name

LexisNexis

Date Founded

1970

Company Location

United States

Company Website

risk.lexisnexis.com/products/trail-tracker

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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