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What is eCellar?

With more than twenty years of expertise, our focus lies in database management and hospitality, particularly tailored to the wine sector, which we understand intimately. Esteemed wineries from Napa, Sonoma, and other regions rely on us for our exceptional live customer service, enhanced by the most extensive data-driven DTC sales and CRM platform in the market. We take pride in managing crucial tasks like data migration, management, training, and development entirely in-house, ensuring that our dedicated team oversees every aspect of the process. As a fully integrated organization, our staff works diligently to help clients meet their objectives consistently, on time, and within budget limits. Our platform is meticulously crafted to deliver personalized experiences that clients desire, featuring a consolidated customer record accessible across various channels such as Tasting Room POS, mobile applications, eCommerce, wine clubs, email campaigns, reservations, and real-time inventory across multiple locations. This comprehensive strategy not only boosts customer satisfaction but also optimizes winery operations, freeing them to concentrate on their primary business. Ultimately, our commitment to excellence reinforces the strong partnerships we build with our clients, ensuring their long-term success in a competitive industry.

What is Bloom?

Bloom stands out as the only creative agency that focuses on advanced online and in-person sales solutions specifically for businesses that sell alcohol through Shopify. Their websites are expertly crafted to convert visitors into dedicated customers, while the entire customer journey is thoughtfully designed to promote growth from the very first interaction to the final sale. Users benefit from a secure administrative portal accessible on both desktop and mobile devices, which streamlines the management of products, customers, and inventory. Bloom also simplifies compliance with detailed reports and integration with Shipcompliant. For many smaller wineries, wine clubs represent an essential revenue stream, and Bloom enables the creation of multiple customizable club tiers tailored to the unique tastes of each member. If wineries wish to sell wine in their tasting rooms or at various events, they can quickly access their complete store through a tablet-based POS application. Furthermore, offering discounts to wine club members or facilitating wholesale transactions on the move is a breeze with this system. Such versatility empowers wineries to optimize their sales potential while simultaneously enhancing customer satisfaction, ultimately leading to a more robust business model. In a competitive market, Bloom's innovative solutions can make a significant difference in driving a winery's success.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$450 per month
Free Trial Offered?
Free Version

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Missing Link Networks

Company Website

www.missinglink.net

Company Facts

Organization Name

Ply Interactive

Date Founded

2005

Company Location

United States

Company Website

www.bloom.wine

Categories and Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Categories and Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

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