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What is eCellar?

With more than twenty years of expertise, our focus lies in database management and hospitality, particularly tailored to the wine sector, which we understand intimately. Esteemed wineries from Napa, Sonoma, and other regions rely on us for our exceptional live customer service, enhanced by the most extensive data-driven DTC sales and CRM platform in the market. We take pride in managing crucial tasks like data migration, management, training, and development entirely in-house, ensuring that our dedicated team oversees every aspect of the process. As a fully integrated organization, our staff works diligently to help clients meet their objectives consistently, on time, and within budget limits. Our platform is meticulously crafted to deliver personalized experiences that clients desire, featuring a consolidated customer record accessible across various channels such as Tasting Room POS, mobile applications, eCommerce, wine clubs, email campaigns, reservations, and real-time inventory across multiple locations. This comprehensive strategy not only boosts customer satisfaction but also optimizes winery operations, freeing them to concentrate on their primary business. Ultimately, our commitment to excellence reinforces the strong partnerships we build with our clients, ensuring their long-term success in a competitive industry.

What is CRU?

Engage with and manage customers, digital transactions, wine club subscriptions, or marketing initiatives using adaptable eCommerce platforms designed for direct-to-consumer sales. CRU caters to a wide range of clients, including both small family-run wineries and major corporations with dedicated digital marketing teams. Our intuitive tools and eCommerce solutions not only provide flexibility but also simplify everyday operations for DTC businesses. We offer a variety of options suitable for different budget constraints, making our services accessible to all business types. Furthermore, our platforms are built to evolve alongside the changing demands of the wine sector, ensuring continued relevance and effectiveness in a competitive market. This adaptability allows our clients to thrive as they respond to industry trends and consumer preferences.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$450 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Missing Link Networks

Company Website

www.missinglink.net

Company Facts

Organization Name

CRU

Company Location

Australia

Company Website

cru.io

Categories and Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Categories and Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

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