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What is eCellar?

With more than twenty years of expertise, our focus lies in database management and hospitality, particularly tailored to the wine sector, which we understand intimately. Esteemed wineries from Napa, Sonoma, and other regions rely on us for our exceptional live customer service, enhanced by the most extensive data-driven DTC sales and CRM platform in the market. We take pride in managing crucial tasks like data migration, management, training, and development entirely in-house, ensuring that our dedicated team oversees every aspect of the process. As a fully integrated organization, our staff works diligently to help clients meet their objectives consistently, on time, and within budget limits. Our platform is meticulously crafted to deliver personalized experiences that clients desire, featuring a consolidated customer record accessible across various channels such as Tasting Room POS, mobile applications, eCommerce, wine clubs, email campaigns, reservations, and real-time inventory across multiple locations. This comprehensive strategy not only boosts customer satisfaction but also optimizes winery operations, freeing them to concentrate on their primary business. Ultimately, our commitment to excellence reinforces the strong partnerships we build with our clients, ensuring their long-term success in a competitive industry.

What is CRU?

Engage with and manage customers, digital transactions, wine club subscriptions, or marketing initiatives using adaptable eCommerce platforms designed for direct-to-consumer sales. CRU caters to a wide range of clients, including both small family-run wineries and major corporations with dedicated digital marketing teams. Our intuitive tools and eCommerce solutions not only provide flexibility but also simplify everyday operations for DTC businesses. We offer a variety of options suitable for different budget constraints, making our services accessible to all business types. Furthermore, our platforms are built to evolve alongside the changing demands of the wine sector, ensuring continued relevance and effectiveness in a competitive market. This adaptability allows our clients to thrive as they respond to industry trends and consumer preferences.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$450 per month

Pricing Information

Pricing not provided

Supported Platforms

Not specified

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Missing Link Networks

Company Website

www.missinglink.net

Company Facts

Organization Name

CRU

Company Location

Australia

Company Website

cru.io

Categories and Features

Winery

Inventory Management
Point of Sale (POS)
Wine Club Management

Categories and Features

Winery

Billing & Invoicing
Inventory Management
Order Management
Production Tracking
Wine Club Management

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