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What is eCellar?

With more than twenty years of expertise, our focus lies in database management and hospitality, particularly tailored to the wine sector, which we understand intimately. Esteemed wineries from Napa, Sonoma, and other regions rely on us for our exceptional live customer service, enhanced by the most extensive data-driven DTC sales and CRM platform in the market. We take pride in managing crucial tasks like data migration, management, training, and development entirely in-house, ensuring that our dedicated team oversees every aspect of the process. As a fully integrated organization, our staff works diligently to help clients meet their objectives consistently, on time, and within budget limits. Our platform is meticulously crafted to deliver personalized experiences that clients desire, featuring a consolidated customer record accessible across various channels such as Tasting Room POS, mobile applications, eCommerce, wine clubs, email campaigns, reservations, and real-time inventory across multiple locations. This comprehensive strategy not only boosts customer satisfaction but also optimizes winery operations, freeing them to concentrate on their primary business. Ultimately, our commitment to excellence reinforces the strong partnerships we build with our clients, ensuring their long-term success in a competitive industry.

What is Commerce7?

We streamline the delivery of an outstanding shopping experience for your customers across various channels. By treating each customer as a distinct individual, you can customize their interactions within your club, eCommerce site, and tasting room. This personalized approach cultivates a stronger bond with your tasting room patrons and deepens their loyalty to your brand. Our innovative tools, including an automatic account updater, automated club emails, and user-friendly interfaces, greatly diminish the volume of customer inquiries. With Commerce7, you gain access to intuitive search functionalities, comprehensive data displays, and detailed reports that ensure essential information is always at your fingertips. Crafted for optimal efficiency, Commerce7 processes 1,000 club members in merely 90 seconds, and its APIs generally respond in less than 100 milliseconds, providing a smooth experience for both you and your clients. Such impressive speed enables businesses to concentrate more effectively on expansion and enhancing customer satisfaction, ultimately leading to increased success and profitability.

Media

Media

Integrations Supported

Integrations Supported

365WineTrade
Alipay
Apple Pay
Avalara
Edge
Ekos
Facebook
Forter
Google
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Microsoft Outlook
QuickBooks Online
Shippit
Shogo
TeraVina
Tock
WordPress
Zapier

API Availability

API Availability

Has API

Pricing Information

$450 per month

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

Not specified

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Missing Link Networks

Company Website

www.missinglink.net

Company Facts

Organization Name

Commerce7

Date Founded

2018

Company Location

Canada

Company Website

commerce7.com

Categories and Features

Winery

Inventory Management
Point of Sale (POS)
Wine Club Management

Categories and Features

eCommerce

Not specified

Winery

Not specified

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