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What is eCellar?

With more than twenty years of expertise, our focus lies in database management and hospitality, particularly tailored to the wine sector, which we understand intimately. Esteemed wineries from Napa, Sonoma, and other regions rely on us for our exceptional live customer service, enhanced by the most extensive data-driven DTC sales and CRM platform in the market. We take pride in managing crucial tasks like data migration, management, training, and development entirely in-house, ensuring that our dedicated team oversees every aspect of the process. As a fully integrated organization, our staff works diligently to help clients meet their objectives consistently, on time, and within budget limits. Our platform is meticulously crafted to deliver personalized experiences that clients desire, featuring a consolidated customer record accessible across various channels such as Tasting Room POS, mobile applications, eCommerce, wine clubs, email campaigns, reservations, and real-time inventory across multiple locations. This comprehensive strategy not only boosts customer satisfaction but also optimizes winery operations, freeing them to concentrate on their primary business. Ultimately, our commitment to excellence reinforces the strong partnerships we build with our clients, ensuring their long-term success in a competitive industry.

What is TP'Vin?

A cash management system that effortlessly connects your cellar to your living space, adhering to VAT anti-fraud standards and offering a completely tactile experience, allows for receipt generation in just seconds. You can easily browse your entire product catalog without needing to re-enter data, and accessing customer history enables tailored interactions based on their previous transactions. The option to place tickets on hold effectively manages customer flow during busy periods, while real-time inventory tracking keeps you always updated on stock levels. Automatic email confirmations following purchases foster customer loyalty by providing instant feedback. With the integration of TP'Vin and ISAVIGNE, you can operate both online and offline, ultimately conserving precious time. Harnessing data for CRM and commercial initiatives becomes a breeze, and simplifying event planning aids in determining the types and quantities of wine sold at past gatherings. Regular updates on stock levels further enhance your experience with cloud-based DRM solutions, leading to improved operational efficiency. This all-encompassing system is meticulously crafted to optimize processes, ensuring a seamless and enjoyable experience for both you and your clients, thereby strengthening customer relationships in the long run.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$450 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Missing Link Networks

Company Website

www.missinglink.net

Company Facts

Organization Name

Isagri

Company Location

France

Company Website

www.isagri.fr/logiciels/tpvin-terminal-point-de-vente-viticole

Categories and Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

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