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What is eCellar?

With more than twenty years of expertise, our focus lies in database management and hospitality, particularly tailored to the wine sector, which we understand intimately. Esteemed wineries from Napa, Sonoma, and other regions rely on us for our exceptional live customer service, enhanced by the most extensive data-driven DTC sales and CRM platform in the market. We take pride in managing crucial tasks like data migration, management, training, and development entirely in-house, ensuring that our dedicated team oversees every aspect of the process. As a fully integrated organization, our staff works diligently to help clients meet their objectives consistently, on time, and within budget limits. Our platform is meticulously crafted to deliver personalized experiences that clients desire, featuring a consolidated customer record accessible across various channels such as Tasting Room POS, mobile applications, eCommerce, wine clubs, email campaigns, reservations, and real-time inventory across multiple locations. This comprehensive strategy not only boosts customer satisfaction but also optimizes winery operations, freeing them to concentrate on their primary business. Ultimately, our commitment to excellence reinforces the strong partnerships we build with our clients, ensuring their long-term success in a competitive industry.

What is VinNOW?

VinNOW software is designed specifically for wineries, allowing them to manage customer details, sales records, tasting room and online transactions, as well as wine club operations with automated credit card processing. It includes features for tracking inventory across various locations and streamlines wine club management by creating shipping labels for UPS, FedEx, and GLS in a single action. Users can also monitor shipments from these carriers directly within the VinNOW platform. The software seamlessly integrates with tools such as QuickBooks, Vertical Response, Constant Contact, VinoShipper, and ShipCompliant, enhancing its usability. VinNOW can operate on a single stand-alone computer or can be configured to support multiple point-of-sale systems in a network, making it adaptable for multi-location use. By centralizing all customer, product, sales, inventory, and accounting information into one cohesive system, VinNOW removes the need for redundant data entry across various platforms, establishing a centralized zone for generating necessary reports. This optimization not only saves significant time but also boosts the overall efficiency of winery operations, allowing staff to focus on more critical tasks. Moreover, the comprehensive features of VinNOW help wineries enhance their customer experience by providing timely and accurate information.

Media

Media

Integrations Supported

Integrations Supported

CI Badge
CI Track

API Availability

API Availability

Pricing Information

$450 per month

Pricing Information

Pricing not provided

Supported Platforms

Not specified

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Missing Link Networks

Company Website

www.missinglink.net

Company Facts

Organization Name

VinNOW

Date Founded

1999

Company Location

United States

Company Website

www.vinnow.com

Categories and Features

Winery

Inventory Management
Point of Sale (POS)
Wine Club Management

Categories and Features

Club Management

Attendance Tracking
Billing & Invoicing
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Payment Processing
Point of Sale (POS)

Winery

Not specified

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