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Ratings and Reviews 0 Ratings
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What is eCellar?
With more than twenty years of expertise, our focus lies in database management and hospitality, particularly tailored to the wine sector, which we understand intimately. Esteemed wineries from Napa, Sonoma, and other regions rely on us for our exceptional live customer service, enhanced by the most extensive data-driven DTC sales and CRM platform in the market. We take pride in managing crucial tasks like data migration, management, training, and development entirely in-house, ensuring that our dedicated team oversees every aspect of the process. As a fully integrated organization, our staff works diligently to help clients meet their objectives consistently, on time, and within budget limits. Our platform is meticulously crafted to deliver personalized experiences that clients desire, featuring a consolidated customer record accessible across various channels such as Tasting Room POS, mobile applications, eCommerce, wine clubs, email campaigns, reservations, and real-time inventory across multiple locations. This comprehensive strategy not only boosts customer satisfaction but also optimizes winery operations, freeing them to concentrate on their primary business. Ultimately, our commitment to excellence reinforces the strong partnerships we build with our clients, ensuring their long-term success in a competitive industry.
What is Vines OS?
Vines OS provides a comprehensive and user-friendly solution that integrates vital functionalities like point-of-sale, club management, ecommerce, and tasting reservations into a single platform. This system works in harmony with Revel Systems POS, ensuring that restaurant management is both efficient and effective. You can manage various wine clubs while offering member discounts based on tiers, which helps transform occasional buyers into devoted patrons as they shop in your online store. When launching new club offerings, you can quickly batch process orders, produce shipping labels, and coordinate both shipments and pickups with ease. Furthermore, the platform enables you to pinpoint your most loyal members and execute targeted email marketing strategies. It also facilitates the management of compliance with state laws, age verification, and label printing. You can swiftly introduce new wines and establish multi-tiered discounts for both members and cases, while a streamlined cart checkout displays relevant discounts and invites customers to join a club with just one click, enhancing their shopping experience. With Vines OS, streamlining operations not only elevates your wine business but also significantly improves customer engagement and satisfaction. Ultimately, this all-in-one solution empowers you to focus on delivering exceptional service and growing your brand.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$450 per month
Free Trial Offered?
Free Version
Pricing Information
$149 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Missing Link Networks
Company Website
www.missinglink.net
Company Facts
Organization Name
Vines OS
Date Founded
2002
Company Location
United States
Company Website
www.vinesos.com
Categories and Features
Winery
Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Winery
Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management