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What is eClaims?

Streamline the claims process for your patients through an intuitive online platform. By implementing eClaims, you can impress those you serve by submitting claims on their behalf, ultimately reducing their out-of-pocket expenses while giving your practice an edge over competitors. This innovative method can also contribute to a decrease in client costs, which in turn lowers the credit card fees your practice faces. Additionally, it simplifies the process of attracting new clients while retaining existing ones, as it increases the likelihood of follow-up appointments. Upon signing up, you can benefit from complimentary marketing opportunities that can further enhance your practice's visibility. Once established, you can easily access your patients' insurance information and file claims electronically, receiving prompt feedback from insurers. There’s no requirement for specialized equipment or software to get started, making it accessible for any practice. You can also reduce credit card fees by charging clients only for the co-pays or amounts not covered by their insurance plans. Monitoring your transaction history aids in simplifying the payment reconciliation process, and you have the option to assign payments to either the healthcare provider or the patient, thus offering transparency and flexibility in billing. This efficient system not only boosts the operational capabilities of your practice but also significantly elevates patient satisfaction, ensuring a positive experience for everyone involved. Enhanced communication with patients regarding their claims can further foster trust and loyalty, making your practice their preferred choice for healthcare.

What is Inovalon Insurance Discovery?

Insurance Discovery improves financial results by identifying previously overlooked billable coverage that healthcare providers might not know about, which reduces both underpayments and uncompensated care. Utilizing sophisticated search capabilities, this tool can uncover situations where patients have multiple active insurance payers, thereby enhancing the potential for better reimbursement. Moreover, it aids in avoiding reimbursement delays and speeds up revenue collection by ensuring that claims are accurately directed to the correct payers on the first submission, attributed to more precise coverage information. When combined with verified demographic data, Insurance Discovery offers dependable insights into coverage and eligibility. This innovative method replaces conventional manual insurance discovery processes with a rapid and exhaustive search that accesses numerous databases within seconds, providing comprehensive and precise coverage details. Additionally, it improves the overall experience for patients and residents by allowing for accurate assessments of out-of-pocket costs, leading to a more positive financial journey. By simplifying these procedures, healthcare providers can devote more attention to patient care rather than getting bogged down by administrative duties, ultimately enriching the quality of service delivered.

Media

Media

Integrations Supported

Clinicmaster
Google Business Profile
Google Cloud Platform
Inovalon Provider Cloud
Juvonno
Microsoft 365
Microsoft Outlook
Salesforce
Skype
Zendesk
Zoho CRM

Integrations Supported

Clinicmaster
Google Business Profile
Google Cloud Platform
Inovalon Provider Cloud
Juvonno
Microsoft 365
Microsoft Outlook
Salesforce
Skype
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TELUS Health

Company Location

Canada

Company Website

www.telus.com/en/health/health-professionals/allied-healthcare-professionals/eclaims

Company Facts

Organization Name

Inovalon

Date Founded

1998

Company Location

United States

Company Website

www.inovalon.com/products/provider-cloud/patient-access/insurance-coverage-discovery/

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

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