eClinicalWorks Reviews & Ratings

eClinicalWorks

2.5 out of 5 stars
Service Center Reviews & Ratings

Service Center

4.7 out of 5 stars
Company Website for Service Center

Ratings and Reviews 2 Ratings

Total 2.5 out of 5 stars
ease 3.5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 2.5 out of 5 stars

Ratings and Reviews 123 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

What is eClinicalWorks?

Accessing a patient's medical records has become incredibly streamlined, made possible by the PRISMA health information search engine, which integrates data from various sources such as primary care physicians, specialists, clinics, urgent care facilities, and hospitals into a unified, searchable health timeline. Our Customer Success Stories illustrate the practical applications of our healthcare IT solutions, demonstrating how eClinicalWorks clients are successfully improving value-based care and enhancing healthcare outcomes. With a skilled workforce of 5,000 employees, eClinicalWorks is dedicated to progressing healthcare in partnership with our clients. More than 130,000 physicians in the U.S. and over 850,000 healthcare professionals globally rely on our EHR software for comprehensive clinical documentation and a range of solutions that include telehealth, population health management, patient engagement, and revenue cycle optimization. As an innovative privately owned company focused on quality, we strive to provide our clients with secure, cloud-based solutions that adapt to their changing requirements. This unwavering dedication to transforming healthcare is what motivates every facet of our business operations, ensuring we remain at the forefront of industry advancements. Each success story reinforces our mission to deliver exceptional value to healthcare providers and their patients alike.

What is Service Center?

Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.

Media

Media

Integrations Supported

SecureRx
Arrendale Associates
CareBridge
CredentialingSpectrum
Doc-U-Aide
FaceMed.ai
Kymolog
OhMD
QliqCHAT HIPAA-Compliant Texting
Saykara
Solv

Integrations Supported

AccuMed EHR
BellMedex
ChiroHD
ChiroTouch
Crystal Practice Management
Harris CareTracker
NPAWorks
Raintree
SilkOne Cloud Chiropractic EHR

API Availability

API Availability

Pricing Information

$499.00/month/user

Pricing Information

$0
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

eClinicalWorks

Date Founded

1999

Company Location

United States

Company Website

www.eclinicalworks.com

Company Facts

Organization Name

Office Ally

Date Founded

2000

Company Location

United States

Company Website

cms.officeally.com/lp/service-center

Categories and Features

Clinic Management

Not specified

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Healthcare ERP

Not specified

Medical Billing

Not specified

Medical Scheduling

Not specified

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
Insurance Verification
Medical Billing
Patient Portal
Patient Scheduling
Payment Processing

Telemedicine

Not specified

Value-Based Care

Not specified

Wound Care

Not specified

Categories and Features

Claims Processing

Claim Resolution Tracking
Co-Pay & Deductible Tracking
Electronic Claims
Paper-Based Claims
Payor Management

EDI

Not specified

Healthcare

Not specified

Hospital Management

Not specified

Medical Billing

Claims Processing
Claims Scrubbing
Patient Eligibility Checks
Remittance Advice

Prior Authorization

Not specified

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Payment Processing

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