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What is eConsult?

eConsult equips NHS GP practices with the tools to facilitate online consultations, allowing patients to share their symptoms or inquiries with their local doctors through digital means. The platform provides uninterrupted access to NHS self-help materials, information on available services, and a tool for symptom assessment. As the leading digital triage solution in NHS primary care, eConsult was designed by NHS GPs for NHS patients, with the objective of enhancing patient accessibility and improving the efficiency of practices while ensuring timely and appropriate care. Currently utilized in 3,330 NHS practices, eConsult enables millions of patients to connect with their GPs online. Patients can easily interact with their NHS GP by completing a short form, which is subsequently evaluated by the practice. Furthermore, eConsult offers guidance toward self-help resources, consultations with pharmacies, and access to local self-referral services when appropriate. The system allows GPs to manage an eConsult efficiently, typically requiring only 2-3 minutes for each submission, thus streamlining the delivery of healthcare services. This modern methodology not only improves the patient experience but also enhances the operational flow within GP practices, ultimately making healthcare services more accessible and efficient than ever before. Overall, eConsult represents a significant advancement in integrating technology into healthcare, reflecting a shift towards more patient-centered care.

What is TriVice?

This innovative system employs Artificial Intelligence to minimize unnecessary referrals while lessening reliance on specialist clinicians. It serves as a digital platform for clinicians, facilitating the processing of routine referrals into established care pathways, providing feedback and customized clinical advice to the referring clinician, and offering guidance related to administrative duties. Accessible through both mobile and web applications, it benefits referrers, referees, administrative personnel, and patients alike. With 85% of the UK population owning smartphones, the system leverages instant and trackable messaging, making it an ideal medium for ensuring that both patients and referrers receive vital triaging information promptly. The solution is designed to seamlessly function on both mobile and web platforms, featuring a variety of capabilities such as user registration, secure login, user management, the setup of clinical triaging pathways, conducting triaging based on those pathways, and the ability to initiate a case for a patient. Additionally, these features enhance the overall efficiency of the referral process, improving patient care outcomes in the long run.

Media

Media

Integrations Supported

SystmOne
Biometric Vision
Emisoft
NHSmail
Seneca

Integrations Supported

SystmOne
Biometric Vision
Emisoft
NHSmail
Seneca

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

£13,000/speciality/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eConsult

Date Founded

2013

Company Location

United Kingdom

Company Website

econsult.net

Company Facts

Organization Name

Capri Healthcare

Date Founded

2019

Company Location

United Kingdom

Company Website

caprihealthcare.co.uk

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Categories and Features

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TriVice Reviews & Ratings

TriVice

Capri Healthcare

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