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What is eConsult?

eConsult equips NHS GP practices with the tools to facilitate online consultations, allowing patients to share their symptoms or inquiries with their local doctors through digital means. The platform provides uninterrupted access to NHS self-help materials, information on available services, and a tool for symptom assessment. As the leading digital triage solution in NHS primary care, eConsult was designed by NHS GPs for NHS patients, with the objective of enhancing patient accessibility and improving the efficiency of practices while ensuring timely and appropriate care. Currently utilized in 3,330 NHS practices, eConsult enables millions of patients to connect with their GPs online. Patients can easily interact with their NHS GP by completing a short form, which is subsequently evaluated by the practice. Furthermore, eConsult offers guidance toward self-help resources, consultations with pharmacies, and access to local self-referral services when appropriate. The system allows GPs to manage an eConsult efficiently, typically requiring only 2-3 minutes for each submission, thus streamlining the delivery of healthcare services. This modern methodology not only improves the patient experience but also enhances the operational flow within GP practices, ultimately making healthcare services more accessible and efficient than ever before. Overall, eConsult represents a significant advancement in integrating technology into healthcare, reflecting a shift towards more patient-centered care.

What is Ubie?

Ubie Business is a cutting-edge platform that utilizes artificial intelligence to improve patient assistance by automating the clinical intake process, efficiently directing patients, and handling scheduling 24/7 through voice and chat options. Tailored specifically for healthcare providers who seek to connect with patients earlier in their treatment journey, Ubie simplifies the transition from symptom presentation to determining the right next steps while reducing the administrative burden on healthcare personnel. The platform enhances clinical intake by pre-assessing patient symptoms, establishing urgency or appropriate routing before the patient's visit, and collecting relevant information only when necessary, effectively reducing redundant paperwork. By eliminating disconnected phone calls, outdated forms, and manual triage processes, Ubie harnesses AI to adeptly gather symptom data, organize patient feedback, and improve routing accuracy even before patients reach the clinic. Moreover, its scheduling capabilities ensure that patients are guided to the most suitable care options, thereby facilitating a smoother process between symptom assessment, care navigation, and appointment booking, which ultimately results in a more cohesive healthcare experience. This comprehensive strategy not only boosts patient engagement but also enhances the operational efficiency of healthcare institutions, paving the way for a more effective healthcare system overall. As Ubie continues to evolve, it promises to redefine the patient journey in healthcare settings.

Media

Media

Integrations Supported

Biometric Vision
Seneca
SystmOne

Integrations Supported

Biometric Vision
Seneca
SystmOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eConsult

Date Founded

2013

Company Location

United Kingdom

Company Website

econsult.net

Company Facts

Organization Name

Ubie

Date Founded

2017

Company Location

United States

Company Website

business.ubiehealth.com

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Categories and Features

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