Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Popl Reviews & Ratings
    6,674 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    9,446 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    24 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    60 Ratings
    Company Website
  • C2CRM Reviews & Ratings
    73 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    740 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • InfoFlo Reviews & Ratings
    187 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    132 Ratings
    Company Website
  • WinMan ERP Reviews & Ratings
    27 Ratings
    Company Website

What is eContact?

eContact adeptly oversees millions of strategically timed and dynamic multi-channel customer interactions each month, leveraging IVR, SMS, and Email services to serve leading Fortune 500 companies throughout North America. By effectively integrating these communication channels, eContact guarantees that customers get the right messages through their preferred mediums at the most opportune moments. The platform is capable of significantly boosting the number of automated outreach efforts during high-demand periods, which in turn elevates both customer engagement and response rates. Additionally, it synchronizes the volume of outbound communications with the availability of customer support resources, taking into account past interactions and current service conditions. eContact goes a step further by personalizing each engagement, factoring in elements such as individual channel preferences, customer status, and a variety of customer-specific metrics to refine the timing, content, and frequency of contact attempts. This comprehensive strategy not only enhances customer satisfaction but also leads to improved business results through focused engagement techniques. Ultimately, eContact's innovative approach positions companies to better meet their customers' needs while optimizing operational efficiency.

What is Funnel CRM?

Don't miss out on any chances to secure deals or follow up with clients ever again. Many growing businesses encounter common hurdles, including losing potential leads, becoming inundated with emails, and overlooking vital follow-ups. The good news is that Funnel effectively solves all of these problems. You can try Funnel CRM free for 14 days, allowing you to experience its benefits firsthand. This intuitive CRM software streamlines lead tracking, simplifies follow-up management, reduces data entry, and significantly enhances sales outcomes. It really is that easy. With our simple form builder, crafting contact forms is a breeze; just insert the given code into your website, and you're good to go. Submissions from these forms are transformed into deals organized within a sales funnel, eliminating the mess of overflowing inboxes. You will get alerts when your clients have read your messages. Delight your customers with sleek, professional proposals, and take advantage of support for various currencies. Funnel automatically builds and manages your contacts database using the collected information from the contact forms, requiring no extra effort from you. Additionally, you can respond to your clients through your favorite email client or mobile device, ensuring a smooth integration that simplifies the management of customer relationships. This innovative approach not only saves you time but also increases your ability to maintain strong client connections.

Media

Media

Integrations Supported

Gmail

Integrations Supported

Gmail

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10.00 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SkyCreek

Date Founded

2003

Company Location

United States

Company Website

www.skycreek.com/products/econtact/

Company Facts

Organization Name

Funnel CRM

Date Founded

2017

Company Location

United States

Company Website

www.funnelcrm.co

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Proposal Management

Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
RFP Management
Requirements Management
Revision Management
Task Management
Templates
Version Control

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Popular Alternatives

LocalContacts Reviews & Ratings

LocalContacts

OneLocal

Popular Alternatives

monday sales CRM Reviews & Ratings

monday sales CRM

monday.com
Freshsales Reviews & Ratings

Freshsales

Freshworks