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What is eContact?

eContact adeptly oversees millions of strategically timed and dynamic multi-channel customer interactions each month, leveraging IVR, SMS, and Email services to serve leading Fortune 500 companies throughout North America. By effectively integrating these communication channels, eContact guarantees that customers get the right messages through their preferred mediums at the most opportune moments. The platform is capable of significantly boosting the number of automated outreach efforts during high-demand periods, which in turn elevates both customer engagement and response rates. Additionally, it synchronizes the volume of outbound communications with the availability of customer support resources, taking into account past interactions and current service conditions. eContact goes a step further by personalizing each engagement, factoring in elements such as individual channel preferences, customer status, and a variety of customer-specific metrics to refine the timing, content, and frequency of contact attempts. This comprehensive strategy not only enhances customer satisfaction but also leads to improved business results through focused engagement techniques. Ultimately, eContact's innovative approach positions companies to better meet their customers' needs while optimizing operational efficiency.

What is LeadDelta?

Leverage the power of your connections to boost sales, recruitment, and growth avenues. By tapping into the untapped potential of your team's collective network, you can significantly elevate your initiatives in sales, hiring, or fundraising. Organize your LinkedIn contacts into a streamlined, distraction-free table for better clarity. Take charge of your LinkedIn inbox to optimize your time and ensure that no vital conversation is missed. Enhance your messaging with the help of an AI writer, translator, and spellchecker, ensuring your communication is clear and impactful. Expand beyond your immediate network to access new contact details, invigorating LeadDelta with fresh connections. Create a centralized workspace focused on managing your organization's relationships effectively. You have the flexibility to choose between manual or automatic updates for your contact information, making management easier. Export your contacts along with more than 15 data points, including tags and notes, conveniently in CSV format. Consolidate your network across all platforms, enriching your contacts with customized data tailored to your needs. Seamlessly integrate HubSpot into your networking strategy, facilitating smooth data transfer into your existing applications and CRMs. This centralized workspace is designed to be the core of your company's relational management, so invite your team to join now and unlock the full potential of your network. By doing so, you will ensure not just growth, but also foster deeper connections that can lead to long-term success.

Media

Media

Integrations Supported

Gmail
Google Chrome
Google Sheets
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Mailchimp
Pipedrive
Zapier

Integrations Supported

Gmail
Google Chrome
Google Sheets
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Mailchimp
Pipedrive
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$34 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SkyCreek

Date Founded

2003

Company Location

United States

Company Website

www.skycreek.com/products/econtact/

Company Facts

Organization Name

LeadDelta

Company Location

Canada

Company Website

leaddelta.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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