Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 5 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Popl Reviews & Ratings
    6,674 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    9,446 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    24 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    60 Ratings
    Company Website
  • C2CRM Reviews & Ratings
    73 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    740 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • InfoFlo Reviews & Ratings
    187 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    132 Ratings
    Company Website
  • WinMan ERP Reviews & Ratings
    27 Ratings
    Company Website

What is eContact?

eContact adeptly oversees millions of strategically timed and dynamic multi-channel customer interactions each month, leveraging IVR, SMS, and Email services to serve leading Fortune 500 companies throughout North America. By effectively integrating these communication channels, eContact guarantees that customers get the right messages through their preferred mediums at the most opportune moments. The platform is capable of significantly boosting the number of automated outreach efforts during high-demand periods, which in turn elevates both customer engagement and response rates. Additionally, it synchronizes the volume of outbound communications with the availability of customer support resources, taking into account past interactions and current service conditions. eContact goes a step further by personalizing each engagement, factoring in elements such as individual channel preferences, customer status, and a variety of customer-specific metrics to refine the timing, content, and frequency of contact attempts. This comprehensive strategy not only enhances customer satisfaction but also leads to improved business results through focused engagement techniques. Ultimately, eContact's innovative approach positions companies to better meet their customers' needs while optimizing operational efficiency.

What is VipeCloud?

VipeCloud offers a comprehensive customer relationship management (CRM) solution tailored for sales and marketing activities. This platform is specifically crafted to assist small and medium-sized enterprises in optimizing their marketing efforts while effectively monitoring their sales processes. Its standout features encompass lead generation and prioritization, communication across multiple channels, analysis of customer engagement, and an autoresponder function. With VipeCloud, your business will gain the essential tools needed to attract and retain more customers. Both you and your team can experience rapid growth through the platform's capabilities in email marketing, sales automation, and CRM functionalities. By utilizing workflow automation and lead scoring, your sales team can focus on the most promising prospects, ensuring a smooth transition from marketing to sales, which is crucial for business expansion. Moreover, you can have complete confidence in our top-tier US-based support team, who are dedicated to assisting you at every stage of your growth journey. Their expertise and commitment make VipeCloud not just a tool, but a valuable partner in your business's success.

Media

Media

Integrations Supported

Asana
Box
Calendly
ClickFunnels
Dropbox
Facebook
Google Analytics
Google Calendar
Google Workspace
Instagram
Intercom
Jotform
PayPal
QuickBooks Online
RingCentral RingCX
Schedule It
Slack
Tidio
Trello
Zendesk

Integrations Supported

Asana
Box
Calendly
ClickFunnels
Dropbox
Facebook
Google Analytics
Google Calendar
Google Workspace
Instagram
Intercom
Jotform
PayPal
QuickBooks Online
RingCentral RingCX
Schedule It
Slack
Tidio
Trello
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SkyCreek

Date Founded

2003

Company Location

United States

Company Website

www.skycreek.com/products/econtact/

Company Facts

Organization Name

VipeCloud

Date Founded

2011

Company Location

United States

Company Website

www.vipecloud.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Franchise Management

Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Popular Alternatives

LocalContacts Reviews & Ratings

LocalContacts

OneLocal

Popular Alternatives

ZoomInfo Sales Reviews & Ratings

ZoomInfo Sales

ZoomInfo
CentraHub CRM Reviews & Ratings

CentraHub CRM

CentraHub