Ratings and Reviews 18 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • Cahoot Reviews & Ratings
    140 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,088 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • Jasper PIM Reviews & Ratings
    28 Ratings
    Company Website
  • Advantage Reviews & Ratings
    36 Ratings
    Company Website
  • Triple Whale Reviews & Ratings
    478 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,554 Ratings
    Company Website
  • Twilio Messaging Reviews & Ratings
    1,016 Ratings
    Company Website

Media

Media

Integrations Supported

AfterShip
Aircall
Amazon
BigCommerce
ChannelAdvisor
Etsy
Facebook
Gmail
Google
Help Desk Migration
Instagram
Linnworks
Mirakl
Shopify
Trustpilot
Veeqo
Wish
X (Twitter)
eBay
xSellco Feedback

Integrations Supported

AfterShip
Aircall
Amazon
BigCommerce
ChannelAdvisor
Etsy
Facebook
Gmail
Google
Help Desk Migration
Instagram
Linnworks
Mirakl
Shopify
Trustpilot
Veeqo
Wish
X (Twitter)
eBay
xSellco Feedback

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$297 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eDesk

Date Founded

2012

Company Location

Ireland

Company Website

www.edesk.com

Company Facts

Organization Name

FunnelPro

Company Website

funnelpro.biz

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

ExpertGuru Reviews & Ratings

ExpertGuru

ExpertGuru.ai

Popular Alternatives