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kama DEIkama.ai's Designed Emotional Intelligence, known as kama DEI, deeply comprehends the nuances of your client's or user's situation or inquiry, similar to how we, as humans, empathize with one another. Our cutting-edge Natural Language Understanding (NLU) technology, along with our exclusive knowledge base and human value guidance algorithm, facilitates a remarkable level of human-like comprehension and reasoning during user interactions. The content within our knowledge base is effortlessly crafted in natural language and evaluated based on universal human values, leading to the development of an ever-evolving Virtual Agent capable of addressing inquiries from clients, employees, and other stakeholders. The conversational pathways we create prioritize the delivery of product and service information in a manner that resonates with the communication style preferred by your product experts or client practitioners. Notably, there is no need for data scientists or programmers to be involved in this process. kama DEI Agents are capable of engaging via our website chat interface, Facebook Messenger, smart speakers, or mobile applications, ensuring a versatile communication experience. Ultimately, our goal is to provide the right information to the appropriate audience at precisely the right moment, thereby enabling continuous client engagement, enhancing your marketing return on investment, and fostering loyalty to your brand. This comprehensive approach ensures that your stakeholders receive timely support, contributing to a more connected and responsive customer experience.
What is eGain Social?
In the last few years, social networking has become a powerful presence on the Internet. With the proliferation of smartphones, individuals can easily express their views on products and services through platforms such as Twitter, Facebook, blogs, and online forums. This vibrant exchange of information brings both obstacles and advantages for businesses striving to maintain their brand reputation. If unfavorable opinions are not addressed, they may escalate into serious public relations issues. On the other hand, a swift and thoughtful response to criticisms can showcase a company’s dedication to its customers. eGain Social™ emerges as an innovative solution for social media management, providing features that include social customer service, knowledge management, unified social publishing, and reputation oversight. By using eGain Social Adapters, organizations can efficiently track various social networks, such as Facebook, Twitter, blogs, and forums, for particular keywords, ensuring they are aware of their online standing. Moreover, the integration of these tools not only improves a company's engagement with its audience but also fortifies its reputation in the ever-evolving digital landscape, ultimately paving the way for more meaningful interactions and customer loyalty.
What is Blog2Social?
Blog2Social offers a comprehensive social media automation platform tailored for social media managers, teams, small business owners, entrepreneurs, corporate blogs, agencies, and various organizations, regardless of their scale. This versatile tool can function either as a WordPress plugin or as an independent web application.
The platform supports a wide array of social networks, including LinkedIn, Facebook, Twitter, Instagram, TikTok, YouTube, Vimeo, Pinterest, Flickr, Reddit, Tumblr, Medium, Torial, Diigo, Bloglovin', Google Business, VK, XING, Blogger, Telegram, Ravelry, and Instapaper. Blog2Social simplifies the process of social media management with a range of features designed to enhance efficiency. The integrated social media calendar helps users monitor all scheduled posts, while the intuitive drag-and-drop interface allows for easy adjustments, including adding new posts or modifying dates. Additionally, the ability to automate the repetition of successful posts significantly saves time, enabling users to share videos, images, and website content at optimal moments. This powerful tool empowers you to maximize your social media presence seamlessly.
Integrations Supported
Wplino
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$7 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eGain
Date Founded
1997
Company Location
United States
Company Website
www.egain.com/products/social/
Company Facts
Organization Name
Adenion
Date Founded
2000
Company Location
Germany
Company Website
www.blog2social.com/en/
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Categories and Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring