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What is eKassir?

The Omnichannel Banking Platform functions as an all-encompassing IT solution aimed at enhancing multichannel customer service for modern digital banking entities. This package for digital banking integration includes both user-facing applications and server-side elements that work in harmony with the bank's internal systems. Designed to be modular, it allows for customization based on various channels, products, and features, enabling banks to roll out functionalities at their own pace. It ensures a cohesive experience across all customer service channels, with front-end applications leveraging a common set of services. This solution distinguishes itself as a leader in the marketplace due to its architecture, which is built on a versatile collection of components and microservices that can be utilized as needed. The platform's high availability and worldwide reach ensure that services can be accessed from nearly any location, while a substantial part of its capabilities comes as a ready-to-use solution, simplifying the implementation process for financial organizations. Additionally, the platform is crafted to be scalable, empowering banks to modify and expand their service offerings in response to changing customer demands. This adaptability not only meets current needs but also positions banks for future growth in an ever-evolving financial landscape.

What is DigitalEdge?

Banks adopting an omnichannel strategy are experiencing considerable growth in their digital services. While assessing different banks, customers frequently take into account the associated rates and fees, which serves as a rational component of their decision-making. Nevertheless, the emotional responses elicited by interactions across various touchpoints significantly influence their preferences, often overshadowing logical considerations. Our touchpoint solutions are crafted to not only meet but exceed the evolving expectations of sophisticated customers. Asseco’s omnichannel banking solutions elevate your offerings into captivating experiences, accessible through both self-service and assisted channels. With our state-of-the-art omnichannel banking technology, the web and mobile interfaces dynamically adjust to suit each customer's device preferences. Ensuring a consistent digital experience is essential, as customers expect the same interface and user experience across all banking channels they engage with. Furthermore, providing a unified experience can greatly strengthen customer loyalty and enhance overall satisfaction, reinforcing the importance of a comprehensive omnichannel approach in today’s banking landscape.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eKassir

Date Founded

2003

Company Location

Russia

Company Website

ekassir.com/en/

Company Facts

Organization Name

Asseco Group

Date Founded

1989

Company Location

Poland

Company Website

digitalbanking.asseco.com/digitaledge/

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

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