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What is eServiceTicket?

Our mobile-focused platform aims to enable technicians, regardless of their skill level, to communicate with the proficiency of industry leaders. Utilizing our "Least amount of taps" strategy, tasks such as managing service tickets, purchase orders, job descriptions, and parts information become remarkably straightforward and efficient, leading to exceptional results. The e-ServiceTicket App is an all-encompassing solution, featuring optimal tools designed to cater to your specific needs. Developed by specialists in field service, it simplifies the management of details, ensuring operations run smoothly and quickly. As a mobile-first solution, eServiceTicket harnesses the power of smartphones as multifunctional devices, providing significant benefits to users. Furthermore, the company web portal allows support teams to effectively manage customer interactions, job assignments, and employee oversight, while the administrative web portal empowers company leaders to maintain seamless control over their accounts, ultimately boosting overall operational efficiency. This dual-portal framework not only streamlines support and administrative processes but also enhances service delivery and elevates customer satisfaction to new heights. By integrating these advanced features, we aim to revolutionize the way service teams operate in a mobile environment.

What is Axsy?

Axsy is a Salesforce-native mobile application that emphasizes offline capabilities to enhance productivity for various industries, including public services, retail, and field operations. It integrates smoothly with numerous Salesforce Clouds, such as those dedicated to public services, consumer goods, and field service, fostering a unified platform for mobile inspections, sales activities, and service management. The app features adaptable forms and surveys that respond in real-time, guiding users to focus on essential elements during inspections. Field staff can swiftly process orders while on the go, transforming customer interactions into potential revenue opportunities. With an interface optimized for productivity, users can efficiently manage in-store activities and on-site services with fewer interactions required. Axsy also provides a comprehensive pricing model that eliminates the need for additional third-party licenses, helping to reduce overall ownership expenses. Its robust offline functionality ensures that users maintain access to critical features without disruptions, no matter their internet connectivity, which is vital for keeping field personnel active and in touch with essential resources in challenging environments. This combination of features makes Axsy an invaluable tool for organizations looking to streamline their operations and empower their field teams.

Media

Media

Integrations Supported

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$90 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

eServiceTicket

Date Founded

2016

Company Location

United States

Company Website

e-serviceticket.com

Company Facts

Organization Name

Axsy

Company Location

United States

Company Website

www.axsy.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Not specified

Purchase Order

Not specified

Categories and Features

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