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What is eServiceTicket?

Our mobile-focused platform aims to enable technicians, regardless of their skill level, to communicate with the proficiency of industry leaders. Utilizing our "Least amount of taps" strategy, tasks such as managing service tickets, purchase orders, job descriptions, and parts information become remarkably straightforward and efficient, leading to exceptional results. The e-ServiceTicket App is an all-encompassing solution, featuring optimal tools designed to cater to your specific needs. Developed by specialists in field service, it simplifies the management of details, ensuring operations run smoothly and quickly. As a mobile-first solution, eServiceTicket harnesses the power of smartphones as multifunctional devices, providing significant benefits to users. Furthermore, the company web portal allows support teams to effectively manage customer interactions, job assignments, and employee oversight, while the administrative web portal empowers company leaders to maintain seamless control over their accounts, ultimately boosting overall operational efficiency. This dual-portal framework not only streamlines support and administrative processes but also enhances service delivery and elevates customer satisfaction to new heights. By integrating these advanced features, we aim to revolutionize the way service teams operate in a mobile environment.

What is STEL Order?

STEL Order includes a dedicated Field Services module that is ideally suited for freelancers and businesses functioning in ever-changing environments. This cutting-edge tool allows users to effectively manage sales, assets, projects, and maintenance tasks with ease. Prioritizing complete mobility, STEL Order is an invaluable commercial management tool for freelancers, small to medium-sized companies, and businesses engaged in selling, representing, and distributing a variety of products and services, enabling them to maximize their business resources from virtually anywhere. A wide array of industries, such as professional services, consulting, engineering, IT, manufacturing, design, and marketing, have adopted STEL Order as their go-to online and mobile management and billing software. Particularly advantageous for small businesses, it facilitates real-time inventory management and streamlines the automation of supplier orders. Furthermore, STEL Order improves customer service by empowering businesses to create customized promotions and special deals, while also keeping product pricing up-to-date, allowing companies to stay competitive in a rapidly evolving marketplace. This all-encompassing strategy not only boosts operational efficiency but also cultivates stronger relationships with clients through personalized services, ultimately driving long-term success. By integrating various functionalities into one platform, STEL Order ensures businesses can respond swiftly to market demands.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$23 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

eServiceTicket

Date Founded

2016

Company Location

United States

Company Website

e-serviceticket.com

Company Facts

Organization Name

STEL Solutions

Date Founded

2000

Company Location

Spain

Company Website

www.stelorder.com/en/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Not specified

Purchase Order

Not specified

Categories and Features

Business Management

Billing & Invoicing
CRM
Financial Management
Purchasing

Field Service Management

Billing & Invoicing
Contact Database
Mobile Access
Scheduling
Time Clock
Work Order Management

Sales Enablement

Contact Management

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