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What is eStar?

eStar places a strong emphasis on the success of its clients by working closely with top retailers across Australasia to achieve growth rates that surpass the market average. As the exclusive enterprise-level partner for total commerce solutions, eStar collaborates directly with brands to promote continuous improvement. Our diverse clientele includes CEOs and business owners who are worried about dwindling sales or inadequate online expansion, alongside Digital Executives and Marketing teams who struggle with low conversion rates. Furthermore, we offer assistance to retailers who, despite having previously excelled, are now experiencing anxiety due to stagnant or unremarkable performance. By fostering a culture of collaboration, eStar strives to deliver outstanding outcomes alongside our clients. We not only provide a robust, enterprise-grade eCommerce platform known for its dependability, scalability, and security, but we also enhance it to cater to the needs of our clients. This platform serves as the foundation for many of Australasia's leading retail and merchandise brands, illustrating the significant influence eStar has within the industry. Moreover, our unwavering commitment to innovation guarantees that we are consistently advancing our solutions to adapt to the changing demands of the market, ensuring our clients remain competitive and successful.

What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

Media

Media

No images available

Integrations Supported

Afterpay
Bazaarvoice
Braintree
Cin7 Inventory Management
Emarsys
Fredhopper
Givex
Humm
Intelligent Reach
Listrak
Mailchimp
Microsoft 365
New Relic
Ontempo Store
Optimizely One
PayPal
Retail Express
Starshipit
Windcave
Yieldify

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

eStar

Date Founded

1998

Company Location

Australia

Company Website

www.estaronline.com

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Categories and Features

eCommerce

Not specified

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

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