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What is eWORDofMOUTH?

eWORDofMOUTH, often known as eWOM, is recognized as the leading cardless loyalty, referral, and rewards system tailored for national chains. This groundbreaking platform effortlessly connects with online ordering systems, mobile platforms, and point of sale technologies. By providing a robust, enterprise-level digital marketing solution, eWOM allows businesses to implement one-time coupon codes, automated loyalty initiatives, email and referral marketing, as well as sophisticated customer segmentation and analytics capabilities. Research from Harris Interactive indicates that an impressive 78% of Millennials favor brands offering loyalty or rewards programs over those that do not. In addition, the advanced features of eWOM significantly reduce obstacles for both consumers and store operators by eliminating the necessity for mobile app downloads, physical loyalty cards, account management, tablets, and complicated redemption processes, thereby improving the overall customer experience. This makes eWOM not only a valuable asset for enhancing customer engagement but also essential for businesses focused on improving retention strategies, ultimately driving sales growth and brand loyalty.

What is Referral Factory?

Referral Factory stands out as the leading referral software that simplifies the process of creating, managing, and monitoring your referral program! You can easily sign up, design your referral program, and encourage your customers to share your brand without any need for coding skills. With Referral Factory, you gain access to over 1,000 ready-made referral program templates, or you have the option to create a custom template that suits your needs. Tailor your referral campaigns to perfectly align with your brand identity while effortlessly distributing referral links to all your users. Tracking referrals is straightforward, and you can automatically reward referrals with cash, vouchers, or even your own uploaded coupons. What truly sets Referral Factory apart is the absence of required tracking script installations, allowing you to launch your referral program without the need for a developer. Additionally, it seamlessly integrates with platforms such as Hubspot, Salesforce, Intercom, Zoho, Pipedrive, and others. As your business grows, you can take advantage of webhooks, Zapier Zaps, and a versatile API, ensuring that your referral program can expand alongside your success. This makes it not only user-friendly but also adaptable to your evolving business needs.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Intercom
Make
Pipedrive
Redtail CRM
Salesforce
ServiceTitan
Shopify
Stripe
Zapier
Zoho CRM
monday.com

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Intercom
Make
Pipedrive
Redtail CRM
Salesforce
ServiceTitan
Shopify
Stripe
Zapier
Zoho CRM
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eWORDofMOUTH

Date Founded

2008

Company Location

United States

Company Website

www.ewordofmouth.com

Company Facts

Organization Name

Referral Factory

Date Founded

2020

Company Location

Netherlands

Company Website

referral-factory.com/

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Affiliate

The Affiliate Program presents a thrilling chance for marketers, entrepreneurs, and content creators to earn commissions by endorsing a top-tier referral marketing platform. By becoming an affiliate, you can tap into your audience and connections to generate revenue while assisting businesses in optimizing their referral initiatives.

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Lead Generation

Are you aiming to expand your customer reach and enhance your revenue? Referral Factory simplifies and optimizes lead generation by harnessing the influence of word-of-mouth marketing. Our platform enables you to design completely automated referral programs that transform your current customers into passionate supporters of your brand, effortlessly generating valuable leads around the clock!

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Referral

The term "referral" pertains to the process of guiding an individual towards a specific person, company, or service, often accompanied by a positive recommendation. In the realm of business, it commonly signifies when a pleased customer or individual suggests a product, service, or organization to another person.

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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