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Ratings and Reviews 0 Ratings
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What is OpDecision?
Navigating the intricacies of mobile and wireless components in a telecom network can be quite daunting. Nevertheless, with our specialized tools and vast expertise, you can greatly simplify this task. The constant evolution of service plans, offerings, and devices creates a demanding landscape to traverse, and this is where our solutions truly shine. Our cloud-based telecom management Portal provides a convenient way to view and oversee your entire mobile inventory from one centralized interface. You can effortlessly monitor all lines linked to your account while ensuring that your inventory remains accurate through a secure monthly transfer of HR data. Furthermore, our platform allows you to create tickets for various actions, including upgrades, adding new lines, transfers, cancellations, and suspensions. You’ll also benefit from a comprehensive dashboard that showcases potential savings, ongoing tickets, and your highest data users. In addition, you can closely track your wireless contracts and leverage our industry insights to secure the best terms during renewal negotiations. This streamlined strategy not only boosts efficiency but also equips you with the knowledge needed to make well-informed decisions about your telecom requirements. By leveraging these tools, you’ll find that managing your telecom services becomes not only easier but also more strategic.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MTS IntegraTRAK
Date Founded
1983
Company Location
United States
Company Website
mtsint.com/call-accounting/
Company Facts
Organization Name
OpDecision
Date Founded
2007
Company Location
United States
Company Website
www.opdecision.com
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Wireless Expense Management
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting
Categories and Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting