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What is edijet?

EDIJET is a versatile MAP solution specifically designed for manufacturers of all sizes who seek to effectively showcase their products across various marketplaces in the dynamic world of e-commerce. This cutting-edge tool acts as a remarkable assistant, featuring a strong infrastructure, an intuitive interface, and advanced functionalities developed from deep industry knowledge. It simplifies the management of commercial operations across different marketplaces, making the entire process more efficient, faster, and accurate. EDIJET easily integrates with all major marketplaces, allowing users to choose their preferred platform while the software handles the rest seamlessly. Furthermore, it can be integrated effortlessly with existing ERP systems, enabling quick product management and streamlined order processing. By reducing the burden associated with e-commerce transactions, especially in multi-channel selling, it significantly minimizes the risk of errors. Through the EDIJET Marketplace application, users can quickly establish their presence on multiple platforms, promoting business growth by unlocking additional sales potential. In an ever-evolving and competitive landscape, adopting this solution can give manufacturers a significant edge, empowering them to expand their market reach effectively and efficiently. Ultimately, EDIJET represents a key investment for those manufacturers who aim to thrive and succeed in the bustling e-commerce arena.

What is Replyco?

Take Control of Your Inbox. Are you feeling inundated by a surge of customer emails? Optimize your inbox to improve response times on platforms such as eBay, Amazon, and Shopify. Accelerate Your eCommerce Success with Prompt Replies. The key to increasing sales is ensuring customer satisfaction, which leads to glowing 5-star reviews and stronger ties within the marketplace. Organize. Everything you need to centralize and manage customer emails across multiple marketplaces and stores is readily available. Automate. Reduce your workload with features like automated organization, auto-responders, auto-assignment, and setting service level agreement priorities. Communicate. Respond swiftly and efficiently to inquiries using email templates along with immediate access to order information. Reporting. Monitor performance metrics to enhance your customer support strategies for your stores and teams. Returns / Refunds. Effortlessly manage Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Benefit from integration with a wide array of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a seamless customer service experience across all channels. This all-encompassing solution not only empowers you to elevate your customer interactions but also streamlines your eCommerce operations, ultimately leading to greater efficiency and satisfaction. Furthermore, by implementing these strategies, you can create a more structured approach to handling customer inquiries, allowing you to focus on growth and innovation.

Media

Media

Integrations Supported

Amazon
WooCommerce
BigCommerce
Cdiscount
Data Interchange
Gmail
Linnworks
OpenText Process Automation
Shopify
eBay

Integrations Supported

Amazon
WooCommerce
BigCommerce
Cdiscount
Data Interchange
Gmail
Linnworks
OpenText Process Automation
Shopify
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$33 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MAP

Date Founded

1997

Company Location

Turkey

Company Website

www.map.com.tr/solutions/edijet-marketplace-integration/

Company Facts

Organization Name

Replyco

Date Founded

2019

Company Location

United Kingdom

Company Website

replyco.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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