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What is excentos Workbench?

Excentos Product Guides skillfully guide customers through a series of simple questions to pinpoint the most suitable products for their specific requirements. By offering an engaging shopping experience, you enable your customers to uncover which items best match their tastes and preferences. Crafting your own Product Guide within the Excentos Workbench is a straightforward process that consists of just five simple steps. Nonetheless, navigating product data can often be challenging, as it is sometimes inaccurately presented or difficult to interpret online. Our cutting-edge AI Data Trainer technology empowers you to improve your product data by adding meaningful attributes. Utilize your expertise to classify existing product information with an array of qualities, features, or other pertinent attributes. Moreover, you can create fresh attributes founded on your specialized knowledge and insights regarding the products. For example, you could establish a variety of style attributes for different coat types, highlighting the diversity and richness of your product range. This method not only enhances the shopping journey but also guarantees that customers receive personalized recommendations that genuinely reflect their unique preferences and desires. Ultimately, this level of customization fosters a deeper connection between the customer and the products they choose.

What is Crobox?

Crobox is an innovative Guided Selling Solution that transforms product data into a more relatable and interactive experience, assisting customers in discovering your offerings. Our cutting-edge Product Discovery Platform fosters engaging dialogues tailored to the genuine needs of shoppers, eliminating the focus on rapid transactions and instead empowering customers to make informed purchasing decisions. How is this achieved? By employing zero-party data, we ensure that brands adhere to data privacy laws while delivering customized experiences to consumers. The goal is to cultivate enjoyable and seamless shopping journeys in the modern retail landscape. Crobox provides retailers with a versatile and scalable solution, enabling compliance with data privacy standards through the creation of product profiles that gather insights rather than simply tracking user behavior. This approach enhances the overall buyer’s journey, leading to a more satisfying experience. Ultimately, our platform helps you design a captivating and future-ready eCommerce environment that not only meets customer expectations but also fosters loyalty and satisfaction over time. By prioritizing the needs and preferences of shoppers, Crobox revolutionizes the way products are discovered and purchased.

Media

Media

Integrations Supported

Google Analytics
Google Tag Manager
Salesforce
Tealium Customer Data Hub

Integrations Supported

Google Analytics
Google Tag Manager
Salesforce
Tealium Customer Data Hub

API Availability

Has API

API Availability

Has API

Pricing Information

$269 per month
Free Trial Offered?
Free Version

Pricing Information

$999
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

excentos

Date Founded

2007

Company Location

Germany

Company Website

www.excentos.com/en/workbench

Company Facts

Organization Name

Crobox

Date Founded

2014

Company Location

Netherlands

Company Website

crobox.com

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

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