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What is excentos Workbench?

Excentos Product Guides skillfully guide customers through a series of simple questions to pinpoint the most suitable products for their specific requirements. By offering an engaging shopping experience, you enable your customers to uncover which items best match their tastes and preferences. Crafting your own Product Guide within the Excentos Workbench is a straightforward process that consists of just five simple steps. Nonetheless, navigating product data can often be challenging, as it is sometimes inaccurately presented or difficult to interpret online. Our cutting-edge AI Data Trainer technology empowers you to improve your product data by adding meaningful attributes. Utilize your expertise to classify existing product information with an array of qualities, features, or other pertinent attributes. Moreover, you can create fresh attributes founded on your specialized knowledge and insights regarding the products. For example, you could establish a variety of style attributes for different coat types, highlighting the diversity and richness of your product range. This method not only enhances the shopping journey but also guarantees that customers receive personalized recommendations that genuinely reflect their unique preferences and desires. Ultimately, this level of customization fosters a deeper connection between the customer and the products they choose.

What is Emarsys?

Your organization requires consistent and lucrative outcomes, while your clientele merits uniquely tailored experiences across various channels. By consolidating customer information and breaking down data silos with an API and open architecture, you can facilitate smart omnichannel interactions. This approach swiftly aligns your business objectives with engagement strategies that are tailored to specific industries and developed through collaboration with top brands. Achieving genuine 1:1 customer personalization across every platform and device leads to enhanced engagement, higher retention rates, and increased customer loyalty. To expand the scope of 1:1 personalization and maximize business performance, integrating AI and predictive analytics into your marketing efforts is essential. Simplifying cross-channel execution while refining marketing operations ensures an optimized customer journey throughout all touchpoints. With this strategy, you can effectively engage your customers in a deeply personalized manner, utilizing content that is finely tuned for both email campaigns and direct mail outreach, ultimately fostering a stronger connection with your audience.

Media

Media

Integrations Supported

AtData
Attentive
Blotout
Clarity Security
Comestri
CrossEngage
DinMo
FuseCommander
Meltano
Nango
Personizely
Precog
SAP Joule
SAP Store
Scal-e
Taxi for Email
TrustCommander
Yieldify
censhare
involve.me

Integrations Supported

AtData
Attentive
Blotout
Clarity Security
Comestri
CrossEngage
DinMo
FuseCommander
Meltano
Nango
Personizely
Precog
SAP Joule
SAP Store
Scal-e
Taxi for Email
TrustCommander
Yieldify
censhare
involve.me

API Availability

Has API

API Availability

Has API

Pricing Information

$269 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

excentos

Date Founded

2007

Company Location

Germany

Company Website

www.excentos.com/en/workbench

Company Facts

Organization Name

SAP

Date Founded

2000

Company Location

United States

Company Website

www.emarsys.com

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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