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What is excentos Workbench?

Excentos Product Guides skillfully guide customers through a series of simple questions to pinpoint the most suitable products for their specific requirements. By offering an engaging shopping experience, you enable your customers to uncover which items best match their tastes and preferences. Crafting your own Product Guide within the Excentos Workbench is a straightforward process that consists of just five simple steps. Nonetheless, navigating product data can often be challenging, as it is sometimes inaccurately presented or difficult to interpret online. Our cutting-edge AI Data Trainer technology empowers you to improve your product data by adding meaningful attributes. Utilize your expertise to classify existing product information with an array of qualities, features, or other pertinent attributes. Moreover, you can create fresh attributes founded on your specialized knowledge and insights regarding the products. For example, you could establish a variety of style attributes for different coat types, highlighting the diversity and richness of your product range. This method not only enhances the shopping journey but also guarantees that customers receive personalized recommendations that genuinely reflect their unique preferences and desires. Ultimately, this level of customization fosters a deeper connection between the customer and the products they choose.

What is Hello Retail?

Our solutions provide a uniquely tailored experience for each online retailer, leveraging cutting-edge AI-based behavior recognition technology. These products integrate seamlessly to create a range of solutions that we implement daily, aimed at cultivating engaging experiences that improve user satisfaction and yield higher returns on investment. In response to the primary challenges encountered by established e-commerce businesses, we have crafted three specific suites designed for different goals and strategies. By utilizing our visual business intelligence tool linked to your store, you can uncover valuable insights about your customers, allowing for the creation of targeted marketing segments. Instantly engage your current customers with captivating experiences driven by personalized product recommendations. Enhancing Customer Lifetime Value is vital, as retention contributes to a significant share—roughly 30%—of the revenue generated by a successful e-commerce operation. With our Audience solution, you gain access to user-friendly tools that facilitate the effortless creation of complex customer segments. Furthermore, these resources enable you to swiftly adapt to shifts in the market, ensuring your business stays competitive and responsive to evolving customer expectations. By harnessing these insights and tools, you can optimize your strategies and foster long-term relationships with your clientele.

Media

Media

Integrations Supported

DanDomain
LightSpeed VT
PrestaShop
Shopify
WooCommerce

Integrations Supported

DanDomain
LightSpeed VT
PrestaShop
Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$269 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

excentos

Date Founded

2007

Company Location

Germany

Company Website

www.excentos.com/en/workbench

Company Facts

Organization Name

Hello Retail

Date Founded

2009

Company Location

Denmark

Company Website

helloretail.com

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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