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What is excentos Workbench?

Excentos Product Guides skillfully guide customers through a series of simple questions to pinpoint the most suitable products for their specific requirements. By offering an engaging shopping experience, you enable your customers to uncover which items best match their tastes and preferences. Crafting your own Product Guide within the Excentos Workbench is a straightforward process that consists of just five simple steps. Nonetheless, navigating product data can often be challenging, as it is sometimes inaccurately presented or difficult to interpret online. Our cutting-edge AI Data Trainer technology empowers you to improve your product data by adding meaningful attributes. Utilize your expertise to classify existing product information with an array of qualities, features, or other pertinent attributes. Moreover, you can create fresh attributes founded on your specialized knowledge and insights regarding the products. For example, you could establish a variety of style attributes for different coat types, highlighting the diversity and richness of your product range. This method not only enhances the shopping journey but also guarantees that customers receive personalized recommendations that genuinely reflect their unique preferences and desires. Ultimately, this level of customization fosters a deeper connection between the customer and the products they choose.

What is ODOSCOPE?

We help organizations effortlessly understand the needs of their users, engage with them on a personal level, and significantly enhance their strategies. Our methodology highlights the most appealing products tailored to each user, irrespective of the time or point of interaction. ODOSCOPE acts as a premier platform for customer engagement, providing a seamless experience of personalized interactions meticulously crafted for individual users across all touchpoints. By harnessing ODOSCOPE's state-of-the-art real-time AI technology, businesses can elevate customer lifetime value, leading to increased revenues and markedly lower costs. Serving as a contracted data processor, ODOSCOPE efficiently integrates all internal and available external data into a unified platform that includes product specifications, stock and pricing details, customer insights, behavioral trends, socio-demographic information, and various situational data. This customer engagement solution empowers enterprises of all sizes to make the most of their existing data, promoting context-aware real-time decision-making and rapid business insights. As a result, ODOSCOPE revolutionizes how companies cultivate interactions with their customers, setting the stage for deeper relationships and sustained growth over time. In an era where personalized experiences are paramount, ODOSCOPE stands out as an indispensable tool for businesses aiming to thrive in a competitive landscape.

Media

Media

Integrations Supported

AT Internet
Adobe Analytics
Econda
Google Analytics
Intershop
Magento
Matomo
Salesforce Commerce Cloud
Shopify
Spryker
WooCommerce

Integrations Supported

AT Internet
Adobe Analytics
Econda
Google Analytics
Intershop
Magento
Matomo
Salesforce Commerce Cloud
Shopify
Spryker
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$269 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

excentos

Date Founded

2007

Company Location

Germany

Company Website

www.excentos.com/en/workbench

Company Facts

Organization Name

ODOSCOPE

Date Founded

2015

Company Location

Germany

Company Website

www.odoscope.com

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

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