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What is excentos Workbench?

Excentos Product Guides skillfully guide customers through a series of simple questions to pinpoint the most suitable products for their specific requirements. By offering an engaging shopping experience, you enable your customers to uncover which items best match their tastes and preferences. Crafting your own Product Guide within the Excentos Workbench is a straightforward process that consists of just five simple steps. Nonetheless, navigating product data can often be challenging, as it is sometimes inaccurately presented or difficult to interpret online. Our cutting-edge AI Data Trainer technology empowers you to improve your product data by adding meaningful attributes. Utilize your expertise to classify existing product information with an array of qualities, features, or other pertinent attributes. Moreover, you can create fresh attributes founded on your specialized knowledge and insights regarding the products. For example, you could establish a variety of style attributes for different coat types, highlighting the diversity and richness of your product range. This method not only enhances the shopping journey but also guarantees that customers receive personalized recommendations that genuinely reflect their unique preferences and desires. Ultimately, this level of customization fosters a deeper connection between the customer and the products they choose.

What is SmarterHQ?

Elevate your customer engagement by creating highly customized, multi-channel experiences that resonate with individual preferences. As a staggering 72% of consumers now prefer personalized marketing, traditional blanket approaches have become ineffective. SmarterHQ streamlines the challenge of meeting the distinct demands of each customer at scale. Navigating the complexities of effective automation for tailored personalization often proves difficult, especially when coordinating with internal teams, diverse data sources, and multiple channels of interaction. This is precisely where our specialized knowledge becomes invaluable. Our clients experience an exceptional average increase of 202% in customer identification and outreach by capturing previously anonymous visitors without necessitating a login. Built on a robust Customer Data Platform (CDP) framework, our solution prioritizes customer identity resolution, allowing us to integrate vital online and offline data into a unified perspective for each customer, no matter how they engage with the business. Furthermore, our intuitive marketer interface facilitates the precise identification of target audiences based on product interactions, traffic sources, engagement levels, and insights driven by AI, making it easier to ensure your marketing strategies are not only effective but also efficient. By harnessing these advanced capabilities, businesses can dramatically enhance their marketing approaches and foster greater customer loyalty over time, ultimately leading to sustained growth and success.

Media

Media

No images available

Integrations Supported

Mailchimp
Marigold Engage+
Marketo
Oracle Responsys
Salesforce Marketing Cloud

Integrations Supported

Mailchimp
Marigold Engage+
Marketo
Oracle Responsys
Salesforce Marketing Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$269 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

excentos

Date Founded

2007

Company Location

Germany

Company Website

www.excentos.com/en/workbench

Company Facts

Organization Name

SmarterHQ

Date Founded

2010

Company Location

United States

Company Website

smarterhq.com

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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