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What is ezReferral?

In the modern interconnected world, the medical field is evolving to be more efficient, accessible, and secure than ever before. Medcycle allows referring doctors to send detailed referral letters along with essential documents that aid in patient triaging. Following this, your team can assess the patient and determine whether an e-consult is appropriate. Referral leakage, which happens when patients seek their own referrals due to poor communication, lack of information, or frustration with the process, poses a significant challenge. Tackling this issue, commonly known as patient leakage, is crucial, as it can have a substantial effect on a healthcare provider's revenue streams. By adopting measures to reduce this leakage, healthcare providers can boost patient loyalty and improve overall satisfaction levels. Furthermore, our user-friendly 'set and forget' appointment reminders help clinics lower no-show rates while minimizing annoyance for both patients and staff alike. These reminders can be conveniently dispatched to patients or their caregivers via text messages, emails, or phone calls, ensuring they remain well-informed about their upcoming appointments. Ultimately, enhancing communication and appointment management not only benefits patient experience but also strengthens the healthcare system as a whole.

What is Welltok SmartReach?

Welltok's SmartReach CRM offers sophisticated analytics that enhance patient retention, attract new clientele, and fuel strategic growth initiatives. By utilizing a multi-channel outreach approach, healthcare providers can effectively engage, acquire, and nurture prospective patients. The comprehensive platform enables tracking of patient leakage while facilitating connections with essential providers for growth. With advanced predictive modeling and machine-learning algorithms, users gain deeper, more precise insights into their operations. Implementing referral redirection strategies can significantly boost revenue and optimize in-network referrals. SmartReach empowers organizations to better understand their audience, streamline communication, and assess the effectiveness of outreach efforts. Moreover, leveraging predictive analytics and machine learning aids in identifying individual patient needs, receptivity, and potential for impact. To establish success metrics, built-in tools assist in recognizing patterns and demographic characteristics within the population. By merging existing data with our exclusive consumer database, organizations can effectively analyze and pinpoint high-value targets for outreach and engagement. This combination of analytics and targeted strategies paves the way for sustained growth in a competitive healthcare landscape.

Media

Media

Integrations Supported

Accurint Crime Analysis
Bridger Insight XG
Juris
LexisNexis Prospect Portfolio
Nexis Data+
Nexis Diligence
Nexis Social Analytics
Plane
VerifyRX
eCitation

Integrations Supported

Accurint Crime Analysis
Bridger Insight XG
Juris
LexisNexis Prospect Portfolio
Nexis Data+
Nexis Diligence
Nexis Social Analytics
Plane
VerifyRX
eCitation

API Availability

Has API

API Availability

Has API

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ezReferral

Date Founded

2014

Company Location

United States

Company Website

ezreferral.org

Company Facts

Organization Name

Welltok

Date Founded

2009

Company Location

United States

Company Website

welltok.com/health-system-growth/

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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