Trella Health CRM Reviews

CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

Pipedrive is an advanced customer relationship management (CRM) and sales pipeline management tool aimed at assisting companies in monitoring and enhancing their sales workflows. It features automation capabilities, AI-driven sales analytics, and up-to-the-minute reporting to enable businesses to finalize deals more quickly and efficiently. Additionally, with its adaptable workflows, compatibility with numerous applications, and user-friendly design, Pipedrive empowers sales teams of various scales to handle leads, streamline repetitive activities, and assess performance for more informed, data-oriented decisions. This comprehensive platform not only simplifies the sales process but also enhances collaboration among team members, ensuring that everyone is aligned towards achieving common goals.

WellSky Hospice & Palliative equips healthcare teams with the resources needed to deliver outstanding care by optimizing workflows and offering cutting-edge tools. Our specialized solution is a trusted choice among leading hospice organizations across the nation. With customizable documentation features, clinicians can dedicate more time to their patients, enhancing the quality of care provided. Streamlining referrals and intake processes allows for a more immediate start to care when it is most needed, ensuring timely support for patients. Effective resource management and scheduling are crucial for boosting productivity and expanding your patient census. Innovative tools like ePrescribing, a patient portal, and other communication enhancements facilitate better interaction between patients, families, and healthcare providers. Utilizing predictive insights can significantly improve care planning and help prioritize necessary skilled care for patients in need. Access to real-time performance data contributes to the refinement of QAPI programs, leading to continuous improvement in quality assurance. Our technology is CEHRT certified, ensuring both interoperability and security for your agency's operations. Partnering with WellSky provides your team with the essential tools and confidence needed to elevate end-of-life healthcare delivery, ultimately leading to a more compassionate and efficient service for patients and their families. With our support, your agency can thrive in providing exemplary hospice care.