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What is firepro365?

FirePro365 is a customized customer relationship management solution specifically built for businesses within the fire protection sector. Utilizing Microsoft Dynamics 365 for field service, FirePro365 integrates various Microsoft technologies to effectively cater to the unique demands of the industry. This software was developed to offer a comprehensive solution that aligns seamlessly with the operational needs of fire protection companies, ensuring its ongoing relevance and efficacy. By leveraging the powerful Dynamics 365 enterprise platform from Microsoft, FirePro365 provides access to the latest technological advancements. Are you finding it challenging to manage your fire protection business due to the demands of multiple disconnected software applications? With one system for scheduling technicians, another for manually entering inspection reports, and yet a third for handling invoice generation, coordinating these different platforms can be quite overwhelming. While you may have previously resolved issues with various separate tools, you are now in search of an integrated solution that can address all your operational hurdles in one unified platform. This cohesive approach not only boosts efficiency but also streamlines your workflow, enabling you to concentrate more on delivering your essential services. Embracing such an all-in-one solution can significantly enhance your business operations and improve customer satisfaction.

What is First Due?

Keeping pace with the evolving landscape of firefighting and emergency response is increasingly challenging in today's world. National Fire and EMS organizations face difficulties in effectively managing their daily operations, spanning from Pre-Incident Planning to Response and Incident Reporting. Unfortunately, there is no single solution that adequately addresses the diverse needs of these agencies, which include personnel management, incident documentation, prevention strategies, and response coordination. A significant number of existing platforms rely on outdated technology and fail to leverage the advantages of cloud-based systems, such as enhanced flexibility and regular updates. As a result, many agencies find themselves locked into older software versions, missing out on essential features necessary for adapting to contemporary demands. Additionally, most available platforms prioritize records management and compliance over equipping first responders with the comprehensive information they require in the field, which can hinder their effectiveness. This gap in functionality underscores the pressing need for modernized solutions that prioritize the real-time needs of emergency responders.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine
FireInspection360
GeoComm
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Microsoft Word
Streamline
Tyler Public Safety Insights

Integrations Supported

ArcGIS
ArcGIS CityEngine
FireInspection360
GeoComm
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Microsoft Word
Streamline
Tyler Public Safety Insights

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

firepro365

Company Location

United States

Company Website

www.firepro365.com

Company Facts

Organization Name

First Due

Date Founded

2016

Company Location

United States

Company Website

www.firstdue.com

Categories and Features

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

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