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What is focus:360 adviser?

focus:360° seamlessly integrates various aspects of your business, both from within and outside, by delivering an all-encompassing omni-channel distribution platform that genuinely facilitates financial distribution. It includes crucial functionalities that are integral to our core offerings, which feature focus:adviser, focus:client, focus:broker, and now:advise, with each solution specifically designed to enhance particular distribution channels. focus:adviser functions as a compliant sales automation tool, accommodating diverse distribution pathways across a wide range of financial products and client needs. By optimizing processes, it greatly enhances productivity, enabling advisers to recover up to 68% of their time in specific cases while also improving the quality of advice; some users have experienced a rise in first-time case checking success rates from 45% to an impressive 100%. At the heart of its capabilities, focus:adviser is firmly rooted in the functionalities of focus:360°. Custom-designed to meet your business objectives, focus:adviser provides you with essential client management and financial planning tools vital for effective engagement. This holistic strategy not only boosts operational efficiency but also fosters stronger client relationships, ultimately leading to a more successful business model. By prioritizing both internal processes and client interactions, focus:360° ensures that your organization remains competitive in a rapidly evolving financial landscape.

What is INO CX?

Boost your customer interaction across various platforms with INO CX, a comprehensive and user-friendly cloud-based solution designed for efficiency. Increase customer satisfaction through features tailored for the most widely used communication channels. Simplify your email management by automating responses that cater to your clients' specific requirements. Foster real-time support by seamlessly incorporating our live chat feature. Leverage our advanced capabilities for outbound calling campaigns or voice messaging services to connect with your customers directly. Strengthen your customer relationships by utilizing SMS, a channel that effectively engages their attention. Provide your agents with top-tier tools to handle inquiries via a centralized interface. Efficiently gather, analyze, and route all inquiries to the correct advisors. Keep track of your agents’ performance and monitor the volume of customer interactions effortlessly. No matter the situation, perform in-depth evaluations of your activities to gauge your overall effectiveness. This proactive approach guarantees ongoing optimization of your strategies for enhanced results and sustained growth. By consistently refining your processes, you can ensure that your customer engagement remains top-notch.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Focus Solutions

Company Location

United Kingdom

Company Website

www.focus-solutions.co.uk/products/focus360/

Company Facts

Organization Name

INO

Date Founded

1997

Company Location

France

Company Website

www.ino.global/en/products-and-services/contact-center-solution/

Categories and Features

Investment Management

Bonds / Stocks
Client Management
Compliance Reporting
Data Import / Export
For Investment Advisors
For Investors & Traders
Modeling & Simulation

Categories and Features

Call Center

Not specified

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