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What is frontline.io?

frontline.io is an AI-powered XR platform built for machinery manufacturers that need to connect training, support, and operations across the full equipment lifecycle. The platform uses Digital Twins, AR, VR, AI workflows, remote assistance, and analytics to help teams ramp workers faster and keep machinery running. Manufacturers can create live digital replicas of real-world machinery to train, simulate, optimize, and troubleshoot without disrupting production. frontline.io’s automated content creation tools can convert CAD files into interactive Digital Twins and turn PDFs, Word documents, or HTML files into structured guided procedures. Interactive Flows let teams build step-by-step instructions for assembly, maintenance, troubleshooting, and operations directly on the Digital Twin without writing code. Technicians can access those procedures on any device in 2D, AR, or VR. Remote Assist connects field workers with experts in real time through live video, annotations, shared context, and workflow-triggered guidance. The platform also includes a parts catalog so technicians can identify, search, and order components from the field. Its Knowledge Hub manages the data sources that power AI answers, with file-level access controls by site, division, or sub-workspace. AI Insight helps teams find the right procedure, edit content, summarize changes, and flag procedure drift across users and locations. By combining immersive training, AI-guided procedures, remote expert support, multilingual workflows, parts access, and operational analytics, frontline.io helps industrial organizations replace static manuals with execution-ready Digital Twins.

What is ResolveGrid?

ResolveGrid is an agentic AI platform for field service teams that need to support complex equipment, improve technician performance, and reduce costly dispatches. The platform combines AI guidance, computer vision, real-time video, workflow automation, connected knowledge, training, and human expert escalation in one service execution layer. ResolveGrid helps technicians avoid the friction of disconnected tools, outdated documentation, and fragmented support processes. Its AI agents deliver intelligent recommendations and next-best actions based on enterprise knowledge, technician inputs, and live workflow context. Computer vision and visual support help technicians inspect, troubleshoot, validate, and collaborate remotely with more precision. Connected knowledge and learning capabilities capture expertise, structure best practices, train teams, and improve service consistency over time. Remote expert workflows let technicians escalate complex issues in one click while carrying the workflow, visual context, and AI-guided history into the expert session before the expert joins. ResolveGrid supports field service outcomes such as fewer unnecessary dispatches, higher first-time fix rates, shorter service time, and stronger remote resolution rates. The platform can help teams triage issues remotely, guide onsite technicians through exact steps, automate workflows, and eliminate delays across the service process. ResolveGrid is positioned as an intelligence layer for modern field service execution rather than a standalone app or another system for teams to manage. By combining agentic AI, computer vision, live video, remote expert escalation, connected knowledge, technician training, and workflow-driven support, ResolveGrid helps service leaders improve field operations and scale more consistent outcomes.

Media

Media

No images available

Integrations Supported

Salesforce
ServiceMax

Integrations Supported

API Availability

API Availability

Pricing Information

$300/month/10 users
Free Trial Offered?

Pricing Information

Contact Us
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

frontline.io

Date Founded

2015

Company Location

United States

Company Website

frontline.io

Company Facts

Organization Name

ResolveGrid

Date Founded

2026

Company Location

United States

Company Website

resolvegrid.ai/

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Content Creation
Cross-Device Publishing
Drag & Drop
For Sales
For Training / Education
Virtual Reality

Digital Twin

Not specified

Industrial AR

Not specified

Categories and Features

Agentic AI

Not specified

Augmented Reality

Not specified

Computer Vision

Not specified

Remote Video Support

Not specified

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