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What is gaiia?

Gaiia is a sophisticated, cloud-based OSS/BSS platform tailored for broadband service providers. It consolidates e-commerce, customer relationship management, billing, workforce management, and service provisioning into a unified system. Utilizing AI-driven automation, gaiia allows providers to reduce manual input, accelerate service activations, and improve operational efficiency across various networks, including fiber, fixed wireless, and open access. Renowned among ISPs of all sizes, gaiia adeptly handles intricate billing structures, MDU management, and quick migrations, while also offering a customizable checkout experience, an open API, and a cloud infrastructure that receives regular updates, empowering providers to scale with confidence and effectiveness. Consequently, gaiia equips broadband service providers with the tools necessary to respond to market fluctuations and enhance their service delivery standards. Moreover, the platform's adaptability ensures that providers can easily implement new features and services to meet evolving customer needs.

What is Alepo Digital BSS?

Alepo Digital BSS Convergent BSS Platform for Telecom Operators — Launch Fast. Monetize Anything. Modernize Without a Multi-Year Transformation. Overview Alepo Digital BSS is a convergent, AI-native business support system purpose-built for MVNOs, ISPs, FTTx operators, and emerging MNOs. It consolidates the full BSS stack — CRM, billing, charging, catalog, order management, self-care, provisioning, ticketing, and analytics — into a single, TM Forum Open API-compliant platform. Core Capabilities: Convergent billing: postpaid, prepaid, hybrid, B2B2X, and complex rating in one engine Online Charging System (OCS): real-time charging for any service type Product Catalog: centralized plan, bundle, and eligibility management CRM: unified 360° customer record with case management Self-Care: white-label web and mobile subscriber portal Order Management: orchestrated fulfillment across services and partners Trouble Ticketing: end-to-end case workflows Reporting & Analytics: operational, financial, and AI-driven insights Provisioning Gateway: multi-vendor network activation Partner & Affiliate Management: channel programs and commission management Loyalty & Campaign: retention and upsell promotion engine

Media

Media

Integrations Supported

Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
HubSpot CRM
IQGeo
Mapbox
Nokia VitalSuite
Paymentus
Salesforce
Stripe
UniFi Identity
UniFi WiFi
VETRO FiberMap

Integrations Supported

Casa Systems

API Availability

API Availability

Pricing Information

$1/subscriber

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

gaiia

Date Founded

2021

Company Location

United States

Company Website

www.gaiia.com

Company Facts

Organization Name

Alepo Technologies

Date Founded

2004

Company Location

United States

Company Website

alepo.com/solutions/digital-bss/

Categories and Features

OSS/BSS

Not specified

Categories and Features

Billing and Provisioning

Billing & Invoicing
Order Management

OSS/BSS

Not specified

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