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What is gaiia?

Gaiia is a sophisticated, cloud-based OSS/BSS platform tailored for broadband service providers. It consolidates e-commerce, customer relationship management, billing, workforce management, and service provisioning into a unified system. Utilizing AI-driven automation, gaiia allows providers to reduce manual input, accelerate service activations, and improve operational efficiency across various networks, including fiber, fixed wireless, and open access. Renowned among ISPs of all sizes, gaiia adeptly handles intricate billing structures, MDU management, and quick migrations, while also offering a customizable checkout experience, an open API, and a cloud infrastructure that receives regular updates, empowering providers to scale with confidence and effectiveness. Consequently, gaiia equips broadband service providers with the tools necessary to respond to market fluctuations and enhance their service delivery standards. Moreover, the platform's adaptability ensures that providers can easily implement new features and services to meet evolving customer needs.

What is IconWave Radius?

A comprehensive OSS/BSS solution platform crafted for ISPs and telecom operators facilitates the smooth management of broadband services. This innovative platform equips service providers to boost operational efficiency, streamline billing functions, reduce infrastructure expenses, and foster rapid business growth. We take pride in acting as an integral part of our clients' teams, always on hand to provide prompt support whenever needed. By removing the licensing fees tied to databases and operating systems, our offering significantly cuts down capital costs related to hardware infrastructure. Furthermore, our solution enables field teams to swiftly access crucial data required for their tasks, made possible through intuitive mobile applications. Our carefully structured processes and guidelines ensure that migration is executed seamlessly and without any hitches. Additionally, this solution is engineered for remarkable scalability, able to accommodate millions of subscribers within a single instance, making it an excellent choice for expanding businesses. Ultimately, our dedication to innovation and customer satisfaction distinguishes us in the competitive landscape, and we continuously strive to enhance our offerings to meet evolving client needs. This relentless pursuit of excellence ensures that we remain at the forefront of the industry.

Media

Media

Integrations Supported

Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
HubSpot CRM
IQGeo
Mapbox
Nokia VitalSuite
Paymentus
Salesforce
Stripe
UniFi Identity
UniFi WiFi
VETRO FiberMap

Integrations Supported

API Availability

API Availability

Pricing Information

$1/subscriber

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

gaiia

Date Founded

2021

Company Location

United States

Company Website

www.gaiia.com

Company Facts

Organization Name

iconwavetech

Date Founded

2014

Company Location

India

Company Website

www.iconwavetech.com

Categories and Features

OSS/BSS

Not specified

Categories and Features

Billing and Provisioning

Billing & Invoicing
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Self Service Portal

OSS/BSS

Not specified

Telecom Billing

Not specified

Wireless Expense Management

CRM
Discount Management
Metered Billing
Move / Add / Change Options
Split Billing
Supports WiFi Hotspots
Usage Reporting

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