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What is gaiia?

Gaiia is a sophisticated, cloud-based OSS/BSS platform tailored for broadband service providers. It consolidates e-commerce, customer relationship management, billing, workforce management, and service provisioning into a unified system. Utilizing AI-driven automation, gaiia allows providers to reduce manual input, accelerate service activations, and improve operational efficiency across various networks, including fiber, fixed wireless, and open access. Renowned among ISPs of all sizes, gaiia adeptly handles intricate billing structures, MDU management, and quick migrations, while also offering a customizable checkout experience, an open API, and a cloud infrastructure that receives regular updates, empowering providers to scale with confidence and effectiveness. Consequently, gaiia equips broadband service providers with the tools necessary to respond to market fluctuations and enhance their service delivery standards. Moreover, the platform's adaptability ensures that providers can easily implement new features and services to meet evolving customer needs.

What is Optiva BSS Platform?

The Optiva BSS Platform functions as an all-encompassing system for customer and revenue management, effectively enabling the monetization of innovative services while improving the overall customer journey. This platform allows operators and MVNOs to utilize real-time billing, charging, and fulfillment processes, which helps them distinguish themselves from their rivals and maximize their profit margins. It supports a spectrum of technologies from 2G to 5G on a single platform, equipping operators with essential tools to deliver a sophisticated and customized user experience economically. Unlike conventional billing solutions, the Optiva BSS Platform is a pre-integrated option that streamlines real-time storefront provisioning, monetization, and promotional initiatives across multiple services. Designed for the cloud, it can be deployed in both public and private environments, facilitating swift implementation and lowering the total cost of ownership. Additionally, this platform thoroughly meets the diverse monetization requirements of service providers, allowing them to respond effectively to the rapidly changing telecommunications landscape. With its groundbreaking capabilities, the Optiva BSS Platform stands out as an indispensable resource for any progressive operator determined to thrive in the digital marketplace and build lasting customer loyalty.

Media

Media

Integrations Supported

Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
HubSpot CRM
IQGeo
Mapbox
Nokia VitalSuite
Paymentus
Salesforce
Stripe
UniFi Identity
UniFi WiFi
VETRO FiberMap

Integrations Supported

Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
HubSpot CRM
IQGeo
Mapbox
Nokia VitalSuite
Paymentus
Salesforce
Stripe
UniFi Identity
UniFi WiFi
VETRO FiberMap

API Availability

Has API

API Availability

Has API

Pricing Information

$1/subscriber
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

gaiia

Date Founded

2021

Company Location

United States

Company Website

www.gaiia.com

Company Facts

Organization Name

Optiva

Date Founded

1999

Company Location

Canada

Company Website

optiva.com/bss-platform-3/

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