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What is gaiia?

Gaiia is a sophisticated, cloud-based OSS/BSS platform tailored for broadband service providers. It consolidates e-commerce, customer relationship management, billing, workforce management, and service provisioning into a unified system. Utilizing AI-driven automation, gaiia allows providers to reduce manual input, accelerate service activations, and improve operational efficiency across various networks, including fiber, fixed wireless, and open access. Renowned among ISPs of all sizes, gaiia adeptly handles intricate billing structures, MDU management, and quick migrations, while also offering a customizable checkout experience, an open API, and a cloud infrastructure that receives regular updates, empowering providers to scale with confidence and effectiveness. Consequently, gaiia equips broadband service providers with the tools necessary to respond to market fluctuations and enhance their service delivery standards. Moreover, the platform's adaptability ensures that providers can easily implement new features and services to meet evolving customer needs.

What is Powercode?

Powercode's comprehensive billing and provisioning software offers a robust solution tailored for Internet Service Providers (ISPs) to enhance their operational efficiency and improve customer satisfaction. Featuring a flexible billing architecture, it allows for the management of recurring services, one-time fees, referral bonuses, self-terminating discounts, and various charges, which enables ISPs to effectively process customer transactions. The automation capabilities streamline invoice generation, providing options to print, view, or email statements directly to clients. Moreover, the software supports integration with a wide array of payment gateways, accommodating credit card and ACH/EFT transactions across multiple countries, thereby ensuring hassle-free financial operations. On the provisioning side, ISPs can configure service plans according to parameters such as bandwidth speed, usage limits, and burst capabilities. Utilizing the Powercode Bandwidth Management Unit (BMU), ISPs can specify service features for VoIP, wholesale, and guarantor accounts, monitor usage and overages, and adjust customer accounts by restricting services when set usage thresholds are met. This comprehensive strategy not only streamlines the billing process but also significantly elevates the overall customer experience within the fiercely competitive ISP landscape. Additionally, the software continually evolves to meet the shifting demands of the market, ensuring that ISPs remain competitive and responsive to their customers' needs.

Media

Media

Integrations Supported

Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
FlowCommand
Google Sheets
HubSpot CRM
Mapbox
Microsoft Excel
Nokia VitalSuite
PagerDuty
ProPay
Salesforce
Stripe
UniFi Identity
UniFi WiFi
Unimus
VETRO FiberMap

Integrations Supported

Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
FlowCommand
Google Sheets
HubSpot CRM
Mapbox
Microsoft Excel
Nokia VitalSuite
PagerDuty
ProPay
Salesforce
Stripe
UniFi Identity
UniFi WiFi
Unimus
VETRO FiberMap

API Availability

Has API

API Availability

Has API

Pricing Information

$1/subscriber
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

gaiia

Date Founded

2021

Company Location

United States

Company Website

www.gaiia.com

Company Facts

Organization Name

Powercode

Date Founded

2001

Company Location

United States

Company Website

www.powercode.com

Categories and Features

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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