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What is giftmate?

Giftmate serves as a simple yet powerful tool aimed at assisting businesses of any scale in improving their incentive, loyalty, and rewards initiatives, ultimately fostering engagement among clients and employees through tailored and appealing gifts globally. The platform provides a hassle-free experience for personalizing, managing, and delivering gifts, boasting a vast international selection of gift cards from over 1500 brands in more than 30 countries, all while offering seamless integration via API. Moreover, the multi-card giftmall empowers recipients to select any gift card from the extensive catalog available. With features like instant digital delivery at no cost, flexible ordering without minimum purchase requirements, and comprehensive reporting, Giftmate ensures that the satisfaction of your customers and employees leads to tangible business outcomes. Furthermore, this innovative solution allows businesses to easily adapt their offerings to meet evolving market demands.

What is Ekoma?

Ekoma enables you to boost your sales and nurture your community through effective loyalty, referral, and VIP initiatives powered by an advanced Incentive Marketing Platform. Customers who regularly return for purchases are shown to refer 50% more potential buyers, with those referrals being four times more likely to complete a purchase, thanks to the trust established in your brand. Additionally, referred customers tend to display greater loyalty, as evidenced by a higher Net Promoter Score (NPS), spend more (as reflected in enhanced Lifetime Value (LTV) and Average Order Value (AOV)), and are inclined to bring in further referrals. By concentrating your marketing strategies on your current customers, you can effectively engage those who are more likely to make future purchases. Encourage repeat business by offering points and incentives both before and after their transactions, motivating them to come back and redeem those rewards. Ekoma features two interconnected modules aimed at cultivating a rewarding customer experience focused on loyalty and advocacy, ensuring that your brand remains prosperous over time. This comprehensive strategy not only reinforces customer connections but also improves your brand's image in the competitive landscape of the market. Ultimately, by creating a cycle of loyalty and advocacy, you lay the groundwork for sustained growth and success.

Media

Media

Integrations Supported

Shopify
WooCommerce

Integrations Supported

Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$0/month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

giftmall

Date Founded

2012

Company Location

Poland

Company Website

giftmate.tech/

Company Facts

Organization Name

Ekoma

Company Location

United States

Company Website

ekoma.io

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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