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What is goDeskless?

Improving Remote and Secure Customer Interactions for Your Deskless Workforce. Amplify customer satisfaction with an accessible engagement experience that promotes immediate connections. This approach will greatly enhance the productivity of your deskless team in the field, allowing them to work effectively regardless of their location or the time of day. While increasing the number of hours in a day isn't feasible, optimizing the productivity within those hours is certainly achievable. Equip your team to operate effectively while truly being deskless, leveraging an advanced, data-informed business engagement experience that simplifies their responsibilities. By making their roles more manageable, you can cultivate a happier and more engaged workforce. Boost your operational efficiency by reducing manual processes in business functions, which can lead to a more stable workforce and higher productivity through innovative automation and engagement techniques. Keep critical sales data at your team's fingertips to ensure a smooth flow of information. Alleviate challenges with enhanced engagement strategies and prompt decision-making. This method will not only improve pipeline predictability but also enhance conversion rates through accurate management of your sales pipeline. A well-connected and supported team ultimately drives sustainable business growth and fosters lasting customer loyalty, creating a synergy that benefits everyone involved.

What is Konverse?

You possess all the vital tools necessary for efficient communication, training, task management, event planning, customer support, and analytics, among various other capabilities. Konverse offers a robust platform that allows for the smooth integration of your existing tools while enabling you to effortlessly introduce new functionalities. This innovative solution helps employers bridge the gap with the frequently neglected deskless workforce. By maintaining seamless communication and streamlined processes, you can roll out new features for deskless employees within days instead of enduring a lengthy wait of months or years. In the current competitive market, outstanding customer service is essential for success, making the alignment between deskless and onsite employees all the more critical. Konverse equips employers with advanced analytics that shed light on the activities of their deskless workforce, promoting a sense of accountability among staff. Rather than relying on antiquated metrics, you now have the capability to forecast your company's performance in real-time. This platform provides instant metrics that can steer your strategic initiatives. Are you currently pouring resources into numerous costly applications that inadequately address the needs of your deskless workforce? Konverse may very well be the transformative solution you've been looking for, and it could redefine how you approach workforce management. Embracing this tool could enhance engagement and productivity across all levels of your organization.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Oracle CRM On Demand
Pipedrive
SAP CRM
Salesforce
Zoho CRM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Oracle CRM On Demand
Pipedrive
SAP CRM
Salesforce
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

goDeskless

Date Founded

2015

Company Location

United States

Company Website

godeskless.com

Company Facts

Organization Name

Konverse

Date Founded

2011

Company Location

United States

Company Website

www.konverse.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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