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What is goTRG?

Returns management solutions customized specifically for retailers and brands. RWMS merges the capabilities of a conventional Warehouse Management System (WMS) with unique features aimed at managing returns, encompassing procedures such as inspection, data erasure, refurbishment, and other related services. Our holistic suite of software-based returns management solutions guarantees a seamless process for products, beginning from the time they are returned and extending to their successful resale. This all-encompassing strategy not only boosts operational efficiency but also optimizes the value retrieved from items that have been returned, ensuring that every step in the process adds value. Furthermore, by streamlining these processes, businesses can better meet customer expectations and enhance overall satisfaction.

What is Appriss Engage?

Protecting your profits while providing outstanding customer experiences is essential. Appriss Engage equips retailers with real-time protections by leveraging AI to deliver behavior-based recommendations that improve the management of returns, claims, and customer appeasement. What sets Appriss Engage apart is its ability to integrate data across multiple channels, resulting in accurate advice for addressing returns and claims. Whether in a physical store or online, Appriss Retail is committed to safeguarding transactions against fraudulent activities and misuse. It provides immediate insights on whether to approve, flag, or deny return requests, effectively reducing conflicts that stem from policy enforcement or biases in face-to-face interactions. This solution not only defends against fraudulent return transactions but also ensures that honest customers can enjoy a superior experience. Moreover, since fraudulent or abusive returners can interact with online platforms or customer service, it underscores the importance of having a robust fraud prevention approach that covers all customer engagement avenues. Consequently, Appriss Engage not only helps preserve profitability but also enhances customer satisfaction, making it an indispensable partner for retailers. By adopting such a holistic approach, businesses can effectively balance risk management with an unwavering commitment to their customers.

Media

Media

Integrations Supported

Integrations Supported

Cumulus Retail
ReturnPro

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

goTRG

Date Founded

2008

Company Location

United States

Company Website

www.gotrg.com

Company Facts

Organization Name

Appriss Retail

Company Location

United States

Company Website

apprissretail.com/solutions/engage/

Categories and Features

Returns Management

Not specified

Categories and Features

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