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Ratings and Reviews 0 Ratings
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What is goTRG?
Returns management solutions customized specifically for retailers and brands.
RWMS merges the capabilities of a conventional Warehouse Management System (WMS) with unique features aimed at managing returns, encompassing procedures such as inspection, data erasure, refurbishment, and other related services.
Our holistic suite of software-based returns management solutions guarantees a seamless process for products, beginning from the time they are returned and extending to their successful resale. This all-encompassing strategy not only boosts operational efficiency but also optimizes the value retrieved from items that have been returned, ensuring that every step in the process adds value. Furthermore, by streamlining these processes, businesses can better meet customer expectations and enhance overall satisfaction.
What is Fidelity Fulfilment?
Fidelity Fulfilment presents a returns management solution that turns product returns into a strategic advantage rather than a mere logistical challenge by combining cutting-edge technology with expert returns handling. Their proprietary Unify system allows for real-time return tracking and validation, giving both brands and customers full transparency to safeguard revenue, while easily integrating through EDI and API with major ecommerce platforms like Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system orchestrates a thorough returns process where customers can return products, each return undergoes validation and tracking, and quality control teams assess items against established brand standards, enabling returned goods to be refurbished, repaired, recycled, repackaged, or restocked based on specific guidelines. Furthermore, Unify includes customizable workflows, real-time inventory oversight, and performance analytics, all available through a web-based interface, with adjustable rules to adapt to changing business needs. This forward-thinking strategy not only simplifies the returns experience but also boosts customer satisfaction by ensuring effective communication and prompt service, ultimately leading to stronger customer loyalty.
Integrations Supported
Amazon
Shopify
TikTok Shop
Wix
WooCommerce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
goTRG
Date Founded
2008
Company Location
United States
Company Website
www.gotrg.com
Company Facts
Organization Name
Fidelity Fulfilment
Date Founded
2010
Company Location
United Kingdom
Company Website
fidelityfulfilment.com/en/ecommerce-returns
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Categories and Features
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management