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What is goTRG?

Returns management solutions customized specifically for retailers and brands. RWMS merges the capabilities of a conventional Warehouse Management System (WMS) with unique features aimed at managing returns, encompassing procedures such as inspection, data erasure, refurbishment, and other related services. Our holistic suite of software-based returns management solutions guarantees a seamless process for products, beginning from the time they are returned and extending to their successful resale. This all-encompassing strategy not only boosts operational efficiency but also optimizes the value retrieved from items that have been returned, ensuring that every step in the process adds value. Furthermore, by streamlining these processes, businesses can better meet customer expectations and enhance overall satisfaction.

What is Resku Returns?

We are committed to making the returns process easier for customers, boosting business profitability, and ensuring a positive impact on the environment, whether purchases are made online or at brick-and-mortar locations. With the backing of Inmar Intelligence, we provide customers with an efficient return experience, thanks to our collaboration with Happy Returns, which offers an online returns and exchanges solution (ORES) and has established 2,700 drop-off points within a five-minute drive for 71% of the U.S. population. This partnership not only results in substantial savings on shipping and transportation costs but also promotes value-oriented return processing that maximizes recovery and delivers practical insights for improved operational management. With over 40 years of experience in retail returns management, Inmar’s proprietary platform allows you to fully leverage the benefits of Inmar Intelligence, whether in your facilities or in ours. By simplifying online returns for your customers, you can enhance recovery rates through effective value-based return routing initiated at the return point, ultimately creating a smoother and more customer-centric experience. Furthermore, this strategic approach helps businesses align their return strategies with sustainability goals, fostering a sense of responsibility among consumers and companies alike.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

goTRG

Date Founded

2008

Company Location

United States

Company Website

www.gotrg.com

Company Facts

Organization Name

Inmar Intelligence

Date Founded

1980

Company Location

United States

Company Website

www.inmar.com/solutions/retail-and-cpg-supply-chain/returns-management

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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