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What is gominga?

Take control of your digital reputation with gominga, the premier platform designed to manage ratings, reviews, and customer inquiries all from a single interface! Featuring tools for monitoring, alerts, analysis, and customer engagement, you can effortlessly conduct market research while elevating your customer support in the online arena. Our Review Manager empowers you to analyze product feedback and questions sourced from various eCommerce platforms, allowing for direct interaction with customer opinions via our intuitive SaaS tool. With effective features such as email notifications and a streamlined issue management system, your operational efficiency is significantly improved. We enable you to enhance your reviews on Google My Business, thereby increasing revenue by appreciating customer feedback. By evaluating your store's strengths and weaknesses, you can respond to reviews adeptly and showcase your business's most appealing qualities on Google. With gominga, you have the chance to develop your brand, bolster customer loyalty, and extract insightful product feedback—our expertise is ready to assist you. Implementing a proactive review management strategy not only can elevate sales but also strengthen your brand’s identity! Seize the opportunity for growth and change that comes with actively managing your reviews, and witness the positive impact it can have on your overall business success.

What is RatingE?

RatingE is a cutting-edge platform aimed at helping businesses effortlessly collect, organize, and showcase customer feedback. It streamlines the process of sending automated review requests through multiple channels, including Email, SMS, QR Codes, WhatsApp, and NFC cards, which leads to a notable increase in response rates. The platform enables users to manage reviews from various platforms like Google, Yelp, and Facebook, all within a single, intuitive dashboard, offering real-time monitoring and interaction capabilities. Users can design customized review landing pages and incorporate Video Testimonials, adding a distinctive element to their customer interactions. Additionally, the platform features automated incentives to motivate customers to leave more reviews and provides comprehensive analytics for effective performance tracking. RatingE also offers tailored templates for both emails and SMS, ensuring that businesses adhere to GDPR guidelines for secure data management. Beyond improving customer relationships and boosting online visibility, RatingE equips businesses with crucial tools to build trust and drive growth, making it a vital resource in a competitive landscape. By leveraging such technological advancements, businesses can significantly enhance their overall customer engagement strategy, leading to lasting success in the market. This comprehensive approach to feedback management can transform how businesses connect with their clientele.

Media

Media

No images available

Integrations Supported

Zendesk

Integrations Supported

Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

gominga eServices

Date Founded

2015

Company Location

Germany

Company Website

gominga.com

Company Facts

Organization Name

RatingE

Date Founded

2024

Company Location

India

Company Website

ratinge.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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