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features
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What is gominga?

Take control of your digital reputation with gominga, the premier platform designed to manage ratings, reviews, and customer inquiries all from a single interface! Featuring tools for monitoring, alerts, analysis, and customer engagement, you can effortlessly conduct market research while elevating your customer support in the online arena. Our Review Manager empowers you to analyze product feedback and questions sourced from various eCommerce platforms, allowing for direct interaction with customer opinions via our intuitive SaaS tool. With effective features such as email notifications and a streamlined issue management system, your operational efficiency is significantly improved. We enable you to enhance your reviews on Google My Business, thereby increasing revenue by appreciating customer feedback. By evaluating your store's strengths and weaknesses, you can respond to reviews adeptly and showcase your business's most appealing qualities on Google. With gominga, you have the chance to develop your brand, bolster customer loyalty, and extract insightful product feedback—our expertise is ready to assist you. Implementing a proactive review management strategy not only can elevate sales but also strengthen your brand’s identity! Seize the opportunity for growth and change that comes with actively managing your reviews, and witness the positive impact it can have on your overall business success.

What is Revuow?

Revuow allows you to create customized and professional responses to every review you encounter. The way you respond to feedback can often be more important than the feedback itself. Imagine it as your intelligent assistant that takes care of your online review replies. By incorporating AI into your processes, you can efficiently manage your online reviews with Revuow and save precious time. Crafting a well-suited and personalized reply is vital, sometimes even more crucial than the review's content. Studies indicate that businesses should respond to at least 40% of their online reviews to effectively convert website visitors into customers. These responses need to be formal and specifically customized for each reviewer, reflecting the unique nature of their comments. The founders of Revuow were motivated by two key goals: to enhance clients' long-term revenue and to minimize costs by freeing managers to engage in more creative endeavors rather than mundane tasks. Navigating the complexities of responding to reviews can feel like skating on thin ice; one wrong move could drastically affect your online image. Our solution is designed to facilitate seamless and effective communication on your behalf, ensuring your reputation remains intact and your customers feel valued. Additionally, Revuow's capabilities allow businesses to maintain a consistent voice across all responses, which is essential for building brand trust and loyalty.

Media

Media

Integrations Supported

Zendesk

Integrations Supported

Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$31.50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

gominga eServices

Date Founded

2015

Company Location

Germany

Company Website

gominga.com

Company Facts

Organization Name

Beratics

Date Founded

2019

Company Location

Switzerland

Company Website

www.revuow.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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