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Ratings and Reviews 0 Ratings
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SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is goodreviews.io?
All collected reviews are effectively integrated with Google, recognized as the leading review platform globally. A recent study found that 17% of all clicks are directed to the top spot in Google’s local search results, demonstrating the platform's influence. Among those who click, an impressive 53% are likely to visit the business within the next 48 hours. This statistic underscores a remarkable trend: over half of those searching for local businesses are ready to convert into customers. Reviews are vital as one of the key SEO ranking factors for local businesses, making them indispensable for success. Whether a standalone entity or part of a larger franchise, accumulating reviews is crucial to outpace the competition. Our approach sets us apart by encouraging repeat customers to share their experiences directly on your website. The loyalty we feel towards our favorite brands compels us to return, positioning your site as the perfect place to gather even more 5-star reviews. Goodreviews aggregates all your business locations, allowing customers to provide feedback tailored to the specific venue they visited, thereby further enhancing your online visibility. By focusing on reviews, you not only elevate your reputation but also draw in a larger pool of potential clientele. The significance of cultivating positive reviews cannot be overstated in today’s digital landscape, where first impressions are often shaped by online feedback.
What is ReviewsCollect?
Centralize all your app evaluations on a single platform, complete with real-time notifications for incoming feedback. Engage directly with users by responding to their reviews, and easily export the information to CSV for deeper analysis. Effortlessly monitor any application with ReviewsCollect, which allows you to retrieve reviews for any app available on both the App Store and Google Play from one convenient hub—just search for your desired app, and we will compile all pertinent reviews. You can swiftly export this data to CSV, providing you with valuable insights into user sentiments related to your app and its competitors across both platforms. Efficiently navigate through reviews by leveraging various categories, courtesy of our automated classification feature, which saves you significant time. Access both positive and negative feedback simultaneously, while also having the flexibility to sort specific reviews based on customized topics you create. This systematic method not only improves your app management capabilities but also empowers you to make more informed strategic choices grounded in user feedback, ultimately enhancing your app’s performance and user satisfaction. Furthermore, staying ahead of user trends can significantly boost your app's visibility and relevance in a competitive market.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$49.99 per month
Free Trial Offered?
Free Version
Pricing Information
$5 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
goodreviews
Company Location
Australia
Company Website
goodreviews.io
Company Facts
Organization Name
ReviewsCollect
Date Founded
2017
Company Location
United States
Company Website
reviewscollect.com
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label