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What is heartbeat?

Every day, numerous people visit hospitals or clinics, all sharing a common objective: to improve their overall quality of life. Yet, it has been a longstanding issue that few healthcare professionals actively track the long-term effects of treatment once patients leave their care. At Heartbeat, we believe that fostering follow-up communication between healthcare providers and patients results in significant benefits for both parties. Clinicians are able to gather valuable information regarding which treatments are most effective, while patients often enjoy better health outcomes and potentially longer lives when they are engaged in their own care processes. Patient-Reported Outcome Measures (PROMs) are structured and validated questionnaires that patients complete to evaluate their functional well-being and general health condition. Essentially, these measures enable patients to relay crucial information to their healthcare providers about the success of particular surgeries, medications, or treatments they have undergone, thus enhancing the overall healthcare experience for everyone involved. This continuous feedback mechanism is essential not only for improving treatment strategies but also for ensuring that patient perspectives play a crucial role in shaping medical decisions. Moreover, by incorporating these insights, the healthcare system can evolve to become more patient-centric and responsive to individual needs.

What is Docplanner?

Our goal is to facilitate the process for patients to find their perfect physician and book appointments with ease. We prioritize making the patient journey enjoyable, which is why our support is always accessible, ensuring they can obtain the finest healthcare services regardless of when or where they need them. Moreover, we assist healthcare professionals in efficiently managing their practices while simultaneously improving their online presence. With our all-encompassing solution, doctors can enhance their digital footprint while concentrating on what is most important: the well-being of their patients. Patients can swiftly search for a doctor, schedule a visit, and resolve any health concerns they may have. By optimizing the appointment process, we greatly minimize missed appointments and create an outstanding experience for individuals at clinics. Our operations extend across seven offices worldwide, allowing the Docplanner Group to serve various countries. This dedicated team focuses on connecting with doctors and healthcare establishments, motivating them to join the Docplanner network. Through the use of content marketing and state-of-the-art automation tools, we aim to inform and modernize medical practices, simplifying the transition for doctors into the digital realm while improving patient care. Ultimately, our mission seeks to revolutionize the healthcare experience for both patients and providers, fostering a more efficient and satisfying interaction within the healthcare system. We believe that as we continue to innovate, the quality of care will only improve for everyone involved.

Media

Media

Integrations Supported

KonnectzIT
Logit.io

Integrations Supported

ScribeHealth

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

heartbeat

Company Location

Germany

Company Website

heartbeat-med.com

Company Facts

Organization Name

Docplanner Group

Date Founded

2011

Company Location

Poland

Company Website

www.docplanner.com/about-us

Categories and Features

Patient Engagement

Not specified

Categories and Features

Healthcare CRM

Not specified

Patient Experience

Not specified

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